Logistics Customer Account Manager
JOB TITLE Logistics Customer Account Manager
LOCATION Head Office, Hesketh Bank, Preston
SALARY OTE up to GBP32k
HOURS 39 hours per week
GBA Services is a family business, providing logistic solutions for our customers whether that be by road, sea or air. We are currently located in 16 sites throughout the UK and Europe and we are currently looking for a process driven Customer Account Manager with international freight forwarding/Logistics Account Manager experience to join our growing business in Hesketh Bank, Preston.
The Person
At GBA we pride ourselves on the service we deliver to our internal and external customers, so it is important you have a positive and polite manner along with excellent customer service and communication skills. You will:
Manage key customer accounts as well as nurture and develop future accounts.
Be an excellent role model in how you look after and liaise with our customers, both internal and external.
You will have responsibility for increasing profitability, customer service and developing existing and new relationships with customers and subcontractors.
You must have previous experience in working within the logistics sector and must be experienced in providing transport quotes and negotiating costs with carriers.
This role is customer facing, so you must have the ability to build relationships and adapt change effectively.
This is an exciting and challenging role and you will need to be able to multitask, prioritise your own workload and communicate in a professional way. We use a range of Microsoft products throughout the business, so a good working knowledge is definitely an advantage.
What you will get:
Long term career with a stable market leader
Uniform
Holiday loyalty scheme
Company Health Care Scheme
Company Sick Pay
About us:
GBA Services was established in 1987 and specialises in providing logistics solutions for our customers around the world via road, air and ocean. We provide a range of transport services including Time Critical, Freight Forwarding, Retail Traction and Aerospace. Our Enterprising value encourages us to explore opportunities and react quickly.
Family values are very important to us and at the heart of our company and as we have grown, we have made sure that these remain in our core. Culture fit is vital to this role and we are looking for people who share our values. In our recent employee engagement survey, when asked "what is it like at GBA" the top three responses were "Challenging", "Fun" and "Friendly". If this sounds like you then please get in touch
LOCATION Head Office, Hesketh Bank, Preston
SALARY OTE up to GBP32k
HOURS 39 hours per week
GBA Services is a family business, providing logistic solutions for our customers whether that be by road, sea or air. We are currently located in 16 sites throughout the UK and Europe and we are currently looking for a process driven Customer Account Manager with international freight forwarding/Logistics Account Manager experience to join our growing business in Hesketh Bank, Preston.
The Person
At GBA we pride ourselves on the service we deliver to our internal and external customers, so it is important you have a positive and polite manner along with excellent customer service and communication skills. You will:
Manage key customer accounts as well as nurture and develop future accounts.
Be an excellent role model in how you look after and liaise with our customers, both internal and external.
You will have responsibility for increasing profitability, customer service and developing existing and new relationships with customers and subcontractors.
You must have previous experience in working within the logistics sector and must be experienced in providing transport quotes and negotiating costs with carriers.
This role is customer facing, so you must have the ability to build relationships and adapt change effectively.
This is an exciting and challenging role and you will need to be able to multitask, prioritise your own workload and communicate in a professional way. We use a range of Microsoft products throughout the business, so a good working knowledge is definitely an advantage.
What you will get:
Long term career with a stable market leader
Uniform
Holiday loyalty scheme
Company Health Care Scheme
Company Sick Pay
About us:
GBA Services was established in 1987 and specialises in providing logistics solutions for our customers around the world via road, air and ocean. We provide a range of transport services including Time Critical, Freight Forwarding, Retail Traction and Aerospace. Our Enterprising value encourages us to explore opportunities and react quickly.
Family values are very important to us and at the heart of our company and as we have grown, we have made sure that these remain in our core. Culture fit is vital to this role and we are looking for people who share our values. In our recent employee engagement survey, when asked "what is it like at GBA" the top three responses were "Challenging", "Fun" and "Friendly". If this sounds like you then please get in touch
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