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Contract administrator

Employer
Confidential
Location
Gloucester
Salary
20000.00 - 22000.00 GBP Annual + Paid last working day of each month
Closing date
18 Feb 2022

View more

Specialist Area
Contracts Manager
Sector
Secretarial & Administration
Contract Type
Permanent
Hours
Full Time
Job Title: Contracts Administrator

Hours: Monday to Friday 08.00 am to 5.00 pm (No weekends)

Duration: Permanent position.

Immediate start required.

Description

Due to continued growth and a recent restructure Hewer facilities management Ltd (Hewer) are looking for an experienced contract administrator. We offer a challenging but rewarding work environment and we will provide all the necessary training to enable the successful candidate to settle in quickly and feel comfortable conducting the required roles. Working alongside an experienced contracts manager and friendly field-based installation engineers. The department carries out domestic boiler repairs, servicing and preventive maintenance for a wide range of clients in the Gloucestershire, Oxfordshire and Wiltshire areas.

Who are we?

Hewer Facilities Management is one of the region's oldest heating companies who have been supplying excellent services to our customers since the 1960s. A leading plumbing, heating, and electrical service provider. We pride ourselves on our quality and commitment to excellence which we have been successfully delivering across the Southwest of England and further afield for over 60 years. Although a medium-sized company, we pride ourselves on our family-run culture.

What you'll be doing.

Your duties will be varied but will include:

- Dealing with field-based engineers both face to face and via phone and email communications.

- Arranging service and repair appointments direct with customers and clients whilst scheduling these appointments with the appropriate engineer using our state of the art planning software (Full training will be given).

- Reviewing completed job cards updating electronic records.

- Reporting on contract performance KPI's to the contracts manager.

- Raise, issue and process purchase orders using SAGE accounting software and monitor spending on each job.

- Support the sales process including contacting customers and dealing with enquiries via telephone and email ensuring that the customer has had a positive customer journey.

- Comply with and support company procedures.

Requirements

- A good understanding of basic Microsoft packages including Excel and MS teams.

- Flexibility and adaptability to work under own initiative and in a busy office environment as a team.
- An ability to multi-task and prioritise workloads.
- An ability to confidently communicate within the rest team and with internal and external stakeholders.

- Successful candidates will need to demonstrate previous administration/scheduling experience.

- Previous experience within an office scheduling role would be beneficial but is not essential as a dedicated training program will be delivered, however previous administration experience is desired.

What's in it for you?

In return for your commitment and hard work as well as the opportunity to join an ever-growing driven business, we can offer the following.

* Competitive Salary ranging from GBP21,000 - GBP22,000 (depending on experience &qualifications)

* Additional overtime payments extra where applicable

* Opportunity to learn and develop such as junior management courses, ICT training, and much more as your career progresses.

* Continuous professional training and career development.

* Minimum of 50 dedicated training hours per year (training programs designed to individuals based on specific career aspirations)

* 30 days holiday (inc BH)

* Opportunity to progress in a growing company.

If you feel that you are the candidate that we are looking for, please apply today!

Job Types: Full-time, Permanent

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