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Flow Systems Manager - North West Hub WARRINGTON

Royal Mail Group
Warrington WA5 3UY
Salary starting at £31,689, 10% bonus potential, 25 days annual leave and pension
Closing date
18 Jan 2022

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Specialist Area
Logistics , Operations
Public Sector, Government
Contract Type
Full Time
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Flow Systems Manager - North West Hub WARRINGTON

We have a very exciting opportunity for someone to join us as a Flow Systems Manager at our North West Hub in Warrington, helping us to continue to improve and deliver the best service.

At Royal Mail, we’re committed to being the best delivery service in the UK.

As the world continues to develop, we develop too; keeping up with the times and providing the best for our colleagues and customers; creating a Royal Mail they can rely on, now and in the future.

As part of our future strategy, Royal Mail is creating a network of new and exciting automated Parcel Hubs, the first of which will become operational in Summer 2022 in Warrington.  These new Hubs will be world-class; providing state-of-the-art automation sortation solutions helping us to ensure we continue to excel at providing a great service to all our customers and the communities we deliver to. We are looking for passionate, motivated and experienced Flow Room managers who are looking for a new challenge to join the Hub leadership team and be part of our future.  You will play an instrumental part in the fast pace environment of the new Hub, managing and leading our Hub teams to build trusted relationships and delivering a world class automated operation with the capability to process 40,000 parcels an hour. 

We have an exciting opportunity for experienced Flow Systems Managers to join us at our flagship North West Hub in Warrington and be a key part of this amazing transformation. 

About The Role 

Working in the heartbeat of the operation, the team of flow room system managers will be responsible for ensuring the smooth flow of parcels through the automated parcel sorting system (APSS) using the warehouse management systems (WMS), CCTV and YMS so that operational KPIs and business SLAs are achieved. The role holder will be the conduit between warehouse operations and the engineering team, co-ordinating engineers to faults and blockages, maximising the APSS availability though coordinating and leading Continuous Improvement activities with senior stakeholders. 

As an experienced leader, you’ll effectively manage Flow Room employees, reviewing daily/weekly workflow templates to ensure optimal efficiency, and validating the daily/weekly plans so they’re coordinated and adhered to, understanding why any gaps exist and recommending steps to address them as appropriate. This will include liaising with, and escalating to, the Senior Hub Management team current and future risks to service and performance.

What skills and experience are we looking for?

  •   Experience of working in a flow / control room environment or an automated processing facility 
  •  Strong data analytic skills
  •  Experience of designing and maintaining system and flow/control room processes
  •  Experience working with SCADA & WMS  
  •  Strong Excel & Microsoft skills
  •  Ability to translate technical information to a non technical audience 
  •  Good understanding of C.I principles 
  •  Ability to work under pressure in a fast paced automated environment
  •  Adaptable and receptive to new ideas from any source.  Willing and able to adjust to changing demands and circumstances.
  •  Skilled and intuitive in identifying solutions to problems.  Uses the expertise, skills and experience of others as appropriate
  •  Independent, self-reliant, enthusiastic, and determined.  The job holder will need to demonstrate tenacity and the capacity for sustained effort and hard work over extended periods
  • Proven leadership experience working in a fast-paced environment, managing a team of skilled managers in a Flow Room logistics environment
  • Team management, including the management of teams that operate 24/7

If you have experience in working in an automated warehouse facility, have strong analytic and problem solving skills and can quickly learn complex warehouse management systems, please do not hesitate to apply, we would love to tell you more about the role.

Shift patterns: We are currently recruiting for roles which will rotate across both the day and night shift working 7 days across each 14 day period however a degree of flexibility will be required initially to enable training/upskilling to take place.  

Application process
If you are interested in applying, please complete your application online and submit your current CV. 

Please note: If you are currently employed by Royal Mail, you must apply via the internal careers site or your application will not be processed accordingly.

Assessment Process
Your face to face assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise more details of which will be provided on the day.

About Us

At Royal Mail we connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 30 million addresses. As one of the UK’s leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.

We are an inclusive employer with equality, diversity and fairness at the heart of our values.  We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants.

For more information on Royal Mail Group and our values please click here:

Closing Date: 18th January. Please note, this advert may close early if the appropriate number of applications has been reached.
Interviews expected: January

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