Freight Operations Manager
- Employer
- Search Consultancy Ltd
- Location
- England, Essex
- Salary
- £45000.00 - £50000.00 per annum
- Closing date
- 23 Sep 2021
View more
- Specialist Area
- Import & Export, Logistics , Operations
- Sector
- Distribution, Transport & Distribution
- Function
- Manager
- Contract Type
- Permanent
- Hours
- Full Time
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Job Details
My client an international Freight forwarder, are looking for an experienced Freight Operations Manager to join their ever-growing business.
Responsibilities:
- Managing the day to day running of the Freight Forwarding operations with a hands on approach maintaining your own customers and files.
- Providing top level customer care to clients.
- Dealing with shipments, deliveries, and working alongside the customs department.
- Motivating and training team members.
- Communicating with clients on daily basis regarding collections, deliveries, and common problems on route.
- Liaising with suppliers and customers.
- Communicating with existing Hauliers.
- Optimizing the journeys keeping in mind the balance between profitability and service levels to the clients.
- Confirming orders to hauliers and booking confirmations to clients.
- Coaching, training, developing others & identifying training needs.
Requirements:
- Management experience
- Thorough and in-depth knowledge of Air, Sea and Road Freight logistics
- Strong customer service skills
Company
We guide are a nationwide team of procurement and supply chain recruitment specialists with years of experience in guiding talented people through their careers.
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