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Technical Operations Manager

We are looking for a ‘hands on’ Technical Operations Manager who has extensive people management experience who will be managing a team of Technical Operations Analysts as well as maintaining our customer SAAS environment.

Technical Operations Manager Responsibilities:

- Provide management of the Technical Operations Team who administer the technical infrastructure, ensuring that service levels are met and all relevant procedures are adhered to.
- Managing the maintenance and deployment of CIPHR SaaS Applications & Servers and monitoring their performance.
- Line manage the Technical Operations team members conducting regular 1-2-1 meetings and helping each team member meet their business and career objectives.
- Responsible for the Disaster Recovery solution and its reliability.

Technical Operations Manager Requirements:

- SQL Server 2008 onwards.
- MS Webservers.
- PowerShell scripting.
- Knowledge of the current state of infrastructure automation, continuous integration / deployment, SQL, security, networking, and cloud-based delivery models.

About CIPHR:

Born out of the desire to offer products that are a little bit different, we develop leading technology to connect people data across organisations and work with a group of carefully selected strategic partners to help customers unlock the true value of people-related data.

"Great business with great people, all going places." Glassdoor, May 2019.

Location: Marlow, Buckinghamshire

Job type: Full Time, Permanent

Salary: £45k to £50k + benefits

Benefits: In return, we offer a fantastic reward package including pension, life assurance, and £1,500 if you refer a friend to work at CIPHR, to name a few. Because we firmly believe in helping our employees to be healthy and happy, we also offer private healthcare, dental cover, group income protection, an employee assistance programme, annual health assessments, a health cash plan, and gym membership loans.

You may have experience of the following: IT Operations Manager, Technical Operations Manager, SAAS Manager, SAAS Operations Manager, IT Manager, etc.

Ref: 89786

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