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Company description

Salary: circa 50k

Location: Cardiff 

Full time, permanent

This is the job

Leading one of the most important divisions of the AA Driving School, this is a dynamic role helping to shape the future of our operations. As the head of a small team we’re looking for an analytical, entrepreneurial and engaging person to revise how we see our fleet operations, optimise them for maximum efficiency and ultimately drive profitability for the business. 

What will I be doing?
  1. Creating a data led, fast paced, entrepreneurial process and culture for our fleet operations
  2. Optimizing utilisation and delivering maximum profit on re-sale
  3. Delivering a world class service for our customers when they have a related vehicle challenge
  4. Managing daily operations for commercial contracts
  5. Working with AA Group to collaborate on wider relationships (OEMs, Fleet, Business Services)
  6. Supporting Group Procurement with tender process, including identification and implementation of strategic relationships, e.g. for electric vehicles.
  7. Working with Finance to develop robust models for creating a profitable fleet. Supporting the reconciliation and validation processes for invoice authorisation ensuring payments are made within agreed payment terms.
  8. Working with the AA Insurance team and instructors to optimise the self-funded car insurance for maximum commercial value.

Managing a team

  1. Provide direction
  2. Communicate effectively
  3. Manage performance
  4. Address underperformance
What do I need?

  • Tech start-up, logistics, operations, fleet related background would be beneficial
  • Demonstrable experience of working and thriving in fast paced environments
  • Ability to create commercial change, build relationships and drive profitability
  • Experience of working in a business obsessed with world class customer service

  • 50% analytical, 25% entrepreneurial, 25% relationship builder
  • Customer obsessed whilst data driven
  • Highly driven
  • Focuses on the detail
  • Excellent negotiator with influencing and communication skills
  • Supplier and client management experience
  • Thrives on ambiguity and a fast paced environment
Additional Information

What else is expected of me?

Good conduct matters at the AA. It's very important that you act with honesty & integrity, are respectful of others and have a consistent desire to do the right thing. Everyone at the AA lives these behaviours, so we are all able to support the delivery of good outcomes for our customers.

We are the AA. And we keep everyone’s show on the road. There for our customers wherever and whenever they need us, we’re always ready for anything. That’s why, for over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organization, we offer a range of excellent products and services to millions of customers.


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