Operations Manager Social Care

We are looking for passionate, focused and values driven Operational Network Managers to join our team, delivering Supported Living Services in West Yorkshire.

Our priority is to ensure that the people we support have the best life possible, and enjoy the same right to a happy and fulfilled life as others. We ensure that the people we support feel safe in their environment and are understood, with the right support and help, we empower them to achieve their dreams and life goals.

Our services have considerable experience and expertise in supporting people with a learning or mental disability to develop independent skills and to live an active and happy life.

At Future Directions you’ll have the chance to make a real impact on people’s lives and their families. It's a challenging role with excellent development opportunities, and you'll reap the rewards of empowering others with your focus on high quality of care. Your focus on enabling excellent support in a compassionate setting will help us achieve our goals – and yours.

Reporting directly to the Operations Directors, our Operational Managers are responsible for providing strong and effective values driven leadership to their teams and you will be responsible for the overall day to day running and achieving the strategic objectives of the service.

To be compliant with CQC / regulatory requirements and to ensure all clinical, budgetary, regulatory and service development targets are met. You will also embed governance within your service.

To be responsible for the provision of a high-quality values driven service, both in respect of peoples support, family engagement and employee engagement. Ensure effective void management and coordination of referrals and assessments of people supported in conjunction with other departments.

In this role, you will also lead on appropriate investigations (as required), participate in audit requirements and ensure all group policies and procedures are adhered to. Reviewing and developing potential opportunities for improved quality is also a key requirement.

You will have…

·Managerial experience of leading a large team within a Supported Living setting.

·The ability to work as part of a team; lead by example, embed the organisations values, manage performance effectively and use own initiative

·Experience of working to CQC guidelines, relevant legislation and professional regulations

·Experience undertaking investigations and/or the ability to manage complaints appropriately and in a confidential manner

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.