Contract Manager

Our client is one of the UK's leading Facilities Management companies who have traded for over 75 years. They employ a large number of mechanical and electrical engineers throughout the UK and specialist in providing building services maintenance cover too many well-known clients.  They are looking for a Contracts Manager / Facilities Manager to work on an healthcare and education contract in Glasgow. This is a full time permanent role working Monday – Friday 8.00am – 5.00pm As the Contracts Manager/Facilities Manager you will report to the Accounts Director and will coordinate all resources and stakeholders to deliver a high level of service to clients with maximum efficiency and in a safe, sustainable and collaborative manner. To be accountable for the financial performance of the contract To develop meaningful and sustainable relationships with the Client and related Client organisation and facilitate business growth as a consequence To liaise with Business Development to produce proposals for any bids and opportunities that exist within the Client organisation To ensure Service stream and operational personnel manage their contracts to the Service Level Agreements (SLAs) as they apply to Technical and related services To agree targets for the operational teams to improve service delivery standards and efficiency To monitor and develop direct reports through training and regular reviews To deliver training and corporate briefings To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients To review the monthly audit checks demonstrating legislative compliance within scope of Service Delivery streams with the operational personnel and escalate to the Accounts Director as necessary To work with the operational team in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company’s asset management system To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services To review the interface with third party suppliers and sub-contractors To drive successful contract negotiations and business improvement initiatives To manage any support functions as required to deliver a coherent service To maintain commercial understanding of the client contractual deliverables across all services To maintain and agree a clear business plan for the appointed contract To work with Operational Management to develop performance measurement and improvement objectives in line with business plan through positive collaboration To review account performance monthly with Accounts Director and agree future plans To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams To minimise both work in progress and debt levels and drive a positive cash contribution from the account To ensure compliance with all statutory and company procedures across the stakeholder groups To set, monitor and control SLAs for key contracts seeking opportunities to provide added value across the delivery stakeholders To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery To regularly meet with clients to further understand their organisation and requirements To develop further understanding of the market operates within to assist with service expansion and new business wins To develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors to improve operational performance. Qualifications & Skills: Technical background essential  Previous contract management experience  H&S Qualification Team working experience Must have the balanced ability to think clearly in extreme circumstances Working knowledge of Microsoft Office, including Word and Outlook Experience of using a CAFM system Good experience and track record in working in Facilities Management Good knowledge of building services and legislation Professional qualifications and background If this role would be of any interest please apply online with your CV or call Jamie on (phone number removed)