Customer Service Administrator (Logistics & Transport)
- Employer
- Strive Supply Chain
- Location
- Crewe,Cheshire
- Salary
- 16000.0000 - 20000.0000
- Closing date
- 6 Nov 2019
View more
- Specialist Area
- Logistics
- Sector
- Accountancy, Advertising & Creative, Automotive, Aviation, Banking, Finance and Insurance, Charities & Not For Profit, Construction, Consultancy, Customer Service, Defence, Distribution, Education, Electronics, Energy & Utilities, Engineering, Event Management, FMCG, Food Services, Healthcare, Housing, Human Resources, Information Technology, Internet, Insurance, Legal, Leisure, Management & Executive, Manufacturing, Marketing, Media, Military, Oil & Gas, Pharmaceutical, Private sector, Production & Operations, Professional Services, Public Relations, Public Sector, Recruitment, Retail, Sales, Scientific, Secretarial & Administration, Social Services, Telecommunications, Training, Transport & Distribution, Travel & Hospitality, Utilities
- Contract Type
- Permanent
- Hours
- Full Time
Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website at strive.co.uk or join us on twitter @strivellp for further vacancies and information.
Our client is a niche 3PL, specialising in the distribution of multi-temp product to Major Retailers. Due to unprecedented growth, we are delighted to assist them in their search for a Customer Service Administrator who will effectively record and report all essential information ensuring communication is maintained with colleagues, customers and consignees.
Main Responsibilities as Customer Service Administrator:
- Monitor all emails and customer enquires
- Scanning and matching of all POD’s (proof of delivery notes)
- Process daily paperwork received from other sites in the UK Network
- Accurately file and archive all paperwork
- Retrieve POD’s from customer portal
- Record and report all discrepancies receipted on Proof of Deliveries
- Dealing with customer PDS queries in a polite and timely manner
- Any other ad hoc duties
- Process POD requests received via email
- Effectively respond to customer enquiries in a timely manner ensuring that a high level of communication is maintained at all times
- DOT (Delivery on time), TAT (Turnaround time)
Ideal Candidate:
- Possess strong motivational skills, have the ability to multitask with the capability to meet targets and deadline
- Have a polite, tactful and friendly attitude
- Possess excellent organisational skills combined with the ability to interact with other departments at all levels
- Experience of working with Microsoft excel and word
- Previous experience of working within a transport environment, ideally in a Customer Service role
Apply now for immediate consideration.
Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive.co.uk
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