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Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website at strive.co.uk or join us on twitter @strivellp for further vacancies and information.

Our client is a niche 3PL, specialising in the distribution of multi-temp product to Major Retailers. Due to unprecedented growth, we are delighted to assist them in their search for a Customer Service Administrator who will effectively record and report all essential information ensuring communication is maintained with colleagues, customers and consignees.

Main Responsibilities as Customer Service Administrator:

  • Monitor all emails and customer enquires
  • Scanning and matching of all POD’s (proof of delivery notes)
  • Process daily paperwork received from other sites in the UK Network
  • Accurately file and archive all paperwork
  • Retrieve POD’s from customer portal
  • Record and report all discrepancies receipted on Proof of Deliveries
  • Dealing with customer PDS queries in a polite and timely manner
  • Any other ad hoc duties
  • Process POD requests received via email
  • Effectively respond to customer enquiries in a timely manner ensuring that a high level of communication is maintained at all times
  • DOT (Delivery on time), TAT (Turnaround time)

Ideal Candidate:

  • Possess strong motivational skills, have the ability to multitask with the capability to meet targets and deadline
  • Have a polite, tactful and friendly attitude
  • Possess excellent organisational skills combined with the ability to interact with other departments at all levels
  • Experience of working with Microsoft excel and word
  • Previous experience of working within a transport environment, ideally in a Customer Service role

Apply now for immediate consideration.

Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive.co.uk

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