Sales Order & Procurement Admin - Basingstoke - to £25k
- Employer
- Bond Williams
- Location
- Basingstoke, Hampshire
- Salary
- 20000 - 25000
- Closing date
- 19 Aug 2019
View more
- Specialist Area
- Procurement
- Sector
- Accountancy, Advertising & Creative, Automotive, Aviation, Banking, Finance and Insurance, Charities & Not For Profit, Construction, Consultancy, Customer Service, Defence, Distribution, Education, Electronics, Energy & Utilities, Engineering, Event Management, FMCG, Food Services, Healthcare, Housing, Human Resources, Information Technology, Internet, Insurance, Legal, Leisure, Management & Executive, Manufacturing, Marketing, Media, Military, Oil & Gas, Pharmaceutical, Private sector, Production & Operations, Professional Services, Public Relations, Public Sector, Recruitment, Retail, Sales, Scientific, Secretarial & Administration, Social Services, Telecommunications, Training, Transport & Distribution, Travel & Hospitality, Utilities
- Contract Type
- Permanent
- Hours
- Full Time
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Sales Order and Procurement Administrator required for a global provider of customer focused hardware and software solutions. Working from the Basingstoke Head Office, the Sales Order and Procurement Administrator will work within the Inventory & Order Management team who are responsible for the management of inventory, spares procurement and order fulfilment.
Duties of the Sales Order and Procurement Administrator will include:
- Provide quotations, delivery times and part number assistance and ensure the timely processing of customer orders and the efficient resolution of customer queries.
- Execute order placement (including recommendation for action if customer is on credit hold, or co-ordination of pre-payment activity, order acknowledgement), adding notes to orders/order lines and reserving stock against Orders and issue list of Picks to the warehouse.
- Co-ordinate large consignment shipments and ensure that customer is fully informed of any delays. Provide customer with details of available stock and offer partial shipment options. Issue shipping instructions and archive key order details (PO, SOA, customer supporting paperwork such as emails, FOC and Warranty details) such as to provide auditors with clarity on all issues.
- Oversee and ensure compliance with customers' Letters of Credit, track issues with deliveries and provide support to both the customer and freight agent to ensure all freight and customs clearance requirements are met.
- Work closely with the warehouse to ensure that all stock/shipping issues are resolved in a timely manner. Invoice customer orders (Spares Orders) and work with accounts department and the customer to resolve invoicing issues.
- Monitor and maintain inventory stock, acquire quotations, prepare purchase orders and send the order requests to suppliers. Resolve order problems and build strong relationships with key contacts within the supply companies, working with them closely to fix problems as quickly as possible.
- Assist in investigation during stock take and audit periods.
The successful Sales Order and Procurement Administrator will have:
- Demonstrable experience of sales order processing ideally in a manufacturing environment.
- Intermediate to advanced MS Excel skills, particularly the ability to manipulate data within Excel
- Excellent communication skills with the ability to build relationships internally and externally
- Fluency in a second language would be preferential.
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