French Speaking Export Accounts Clerk

Main purpose of the job:

Responsible for all aspects of Sales Ledger and associated administration within the Export Department and supporting the Export Assistant Manager with the French Customers.

Accountabilities/Tasks

Sales Ledger

* Checking payments received against Customer’s Accounts on our in-house Sales Ledger system. Create the Export Age Debt spreadsheet every month and keep it up to date.

* Check age debt records for outstanding payments and e-mail or fax details to the relevant Agent or Customer to advise that payment is due or late.

* Prepare the Sales Agents’ commission file so that the Accounts Department can arrange payment. E-mail the Agents a copy of their Commission Report.

* Certificate of Shipment requests and VAT refunds.

* Credit Note

• Investigate the customer credit request to see if it is a valid claim.
• Prepare the credit request file (copies of invoices, packing list, customer’s credit request) for the Accounts Department
• Send copy of credit note to the Customer.
• Update the credit request spreadsheet

Process Orders

Orders are received and loaded onto the Company in-house system.

• Within 24 hours order confirmations must be faxed or e-mailed to the relevant customer or Agent.
• Orders are then transferred to the Warehouse for packing and despatch.
• Once orders have been packed, shipping documents need to be raised (invoices, packing lists) and freight organised.
• Shipping documents must be sent to Sales Agents and Customers and copies kept for customer files.

Liaise with Freight Forwarders

• Ensure goods are collected by Forwarders efficiently and on time.
• Check the Forwarder’s invoices before passing them to the Accounts Department
• Raise any queries and follow them all until resolved.

Dealing with General Customer Queries

• Supporting the Assistant Export Manager with key clients, Accounts and customers from the French market.

General Office Duties

General administration tasks

• Filing
• Photocopying
• Postal Duties
• Any other duties deemed necessary by the Export Manager

We would ask that Recruitment Agencies do not contact us.