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Transactional Services Manager

Overview

This role is dedicated to delivering great service to senior business stakeholders and ensuring the business views the Finance team as strong and reliable ‘Business Partners’. The role is a pivotal interface for the business with Finance to safeguard the smooth running of core transactional processes essential for day to day business operations. The role requires a solid background in managing and leading a finance transactional team allied to strong interpersonal skills essential to work both within the finance team and the rest of the business. A substantial focus of this role will be around strong people leadership; hiring, developing and retaining a high performing team.

In this role you will

Lead and motivate a high performing team

Day to day management of team including recruitment, management and development

Act as primary interface between finance and the business for essential transactional services; a true finance business partner

Own specialist and vendor payment process/governance

Own sales invoicing and debtor chasing process and resolve issues when performance issues arise

Control specialist & sales tickets and resolution, progress, issues, achievement on KPIs and reporting/analysis

Problem solving day to day operational issues to support our commercial success and improve our specialist experience

Oversee the global expenses process:approval, payment, process and reporting

Bank reconciliations well understood and adhered to

Ledgers (purchase/sales ledgers) cleansed, reconciled and well managed

Maintain control over quality of ledgers and booking practice for departments/P&L/BS

Establish, own, communicate and ensure adherence to global processes for Finance Operational functions

Process improvements

Identify areas of weakness and ability to prioritise necessary change to help direct the Fin Ops Systems Implementation Manager

Regulatory

Subject matter expert for regulatory/compliance requirements across different jurisdictions

Ensure adherence to regulatory requirements

Work closely with Financial Controller around regulatory changes

Experience/skills

Significant team management experience with a track record of developing and motivating high performing teams

Process management and measurement

Experienced in dealing with senior stakeholders effectively

Minimum 3+ years industry experience working in managerial capacity

Experience managing compliance/governance controls Experienced user of multiple finance systems

Strong excel skills

Solid financial skills

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