Customer Supply Chain Executive

My client is a clear market leader in the UK & is seeking an outstanding Customer Supply Chain Executive to join the growing Customer Collaboration team.

Client Details

My client is one of the largest FMCG businesses globally and a clear market leader in the UK & Ireland. Extremely well regarded by its peers and community for their outstanding sustainability agenda across the UK and globally. They genuinely care about their employees and looking for a strong junior supply chain candidate who wants to develop a long career with their business.

Description

My client is seeking a Customer Supply Chain Executive to ensure the smooth transaction from order process to delivery to maximise business profitability. Key responsibilities include:

• Day to day order placement and processing of deliveries to all Omprompt and manually processed customers (including sample and clearance process)

• Key point of contact for order related queries within external and internal customer base

• Key point of contact for supplier order queries from 3rd party hauliers and warehouses

• Creation of customer returns for fast and efficient processing of claims and reduction of write off

• Involvement and Optimisation of order to delivery process by identification of opportunities to minimise Supply Chain costs within direct role scope

• Creation, modification and management of all material, supplier and customer master data in SAP

• Daily Customer Operations SIM meeting representative - liaise back and inform team on issues/ topics to discuss and review/action

• Order flow consistency for all Omprompt and manually processed customers and ensure new customers (Omprompt) and changes are updated in a timely manner to avoid order processing delays

• Deal with customer queries and calls related to the order process and manage these in a professional manner

Profile

The successful Customer Executive will report directly into the Head of Customer Collaboration and have experience working within FMCG customer role. Skills & Qualifications include;

• 1-2 years' experience working in a supply chain or logistics role

• Customer facing experience would be looked at strongly

• Knowledge of SAP R/3 an advantage but not essential

• Ability to work under pressure and remain calm

• Ability to form relationships based on trust quickly

• Able to work individually and as part of a team

Job Offer

On offer is;

• Salary £28,000 - £32,000 DOE

• Global FMCG business with an amazing sustainability agenda

• Fast track career growth

• Extensive perks and benefits

• London office location

• Training and development