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Export Sales - Rotherham - £19,000 - £22,500 Start ASAP

Your new company
Your new company is a rapidly growing manufacturing business that distributes worldwide.

Your new role
Your new role will be to ensure customers' orders are processed accurately and in a timely fashion including dealing with any resulting issues. Handle any incoming calls, e-mails, customer returns and credits. Liaise with Customers', Area Sales Managers, Freight Forwarders, Supply Chain, Warehouse, Accounts and Design Team where appropriate. Primary duties:

  • Receive appropriate documentation for Non-EU dispatches
  • Certificate of Origin Applications, Legalisation of Documents
  • Letters of Credit, SAD Documents, T1's
  • Processing and releasing of orders
  • Managing orders on credit hold
  • Managing forward orders
  • Handling return requests
  • Issuing credits
  • Answering customer and non-customer queries. e.g. products, stock, pricing, ETA's etc
  • Requests for tracking, catalogues and other marketing materials
  • Invoicing for cross border deliveries
  • Assist customers in the correct use of Website
  • Shortage / Over Claims / Quality Issues
  • Liaise with customers', warehouse and carriers re dispatch of orders
  • Manage key account in Turkey


What you'll need to succeed
It is essential that you have experience in Export Documentation, can work to deadlines under pressure, with high volume of orders and e-mail correspondence. Experience in freight forwarding would be advantageous. Further essential characteristics:

  • At least 1year's experience in dealing with export documentation
  • Good problem solver and decision maker
  • Fluent in English, written & spoken
  • Self-motivated, work at speed under pressure
  • Excellent customer service liaison
  • Professional manner & effective team worker
  • Good keyboard skills with attention to detail & accuracy
  • Prioritise and organise effectively


What you'll get in return
You will receive a highly competitive salary of £19,000 - £22,500, depending on previous working experience. Working days are Monday until Friday, 9am until 5pm. A great company, diverse, inclusive and forward thinking.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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