Export Sales Administrator

LANGUAGE SPEAKERS WANTED - ITALIAN & PORTUGUESE - Export Sales Administrator - Start ASAP - £19,000

Your new company
Your new company is a rapidly growing manufacturing business that distributes worldwide. A multicultural place to work that is recruiting for forward thinking Spanish and Portuguese Export Sales Administrators.

Your new role
Your new role will be to ensure customers' orders are processed accurately and in a timely fashion including dealing with any resulting issues. You will further handle any incoming calls, e-mails, customer returns and credits. You will liaise with customers', Area Sales Managers, Freight Forwarders, Supply Chain, Warehouse, Accounts and Design Team where appropriate.
Primary duties will be:

• Processing and releasing of orders
• Managing orders on credit hold
• Managing forward orders
• Handling return requests
• Issuing credits
• Answering customer and non-customer queries. e.g. products, stock, pricing, ETA's etc
• Requests for tracking, catalogues and other marketing materials
• Invoicing for cross border deliveries
• Assist customers in the correct use of Website
• Shortage / Over Claims
• Quality Issues
• Liaise with customers', warehouse and carriers re dispatch of orders. Receive appropriate documentation for Non EU dispatch

What you'll need to succeed
You are an experienced Export Sales Administrator, speak Spanish or Portuguese and bring further characteristics / competencies.

Essential characteristics:

• Excellent customer service liaison
• Fluent speaker and written - English & Portuguese / Spanish language
• Professional telephone manner
• Good problem solver
• Good keyboard skills
• Self-motivated
• Attention to detail & Accuracy
• Effective team worker

Desirable characteristics:

• Trustworthy
• Proactive
• Honest
• Friendly personality
• Good interactive skills
• (Additional Spanish/Portuguese language would be advantageous)

Core Competencies required:

• Cooperation/Team-working
• Communication
• Technical/Practical Know-How
• Organisational
• Initiative/Creative
• Attention to Detail
• Problem-Solving

What you'll get in return
You will receive a highly competitive salary of £19,000, working days are Monday until Friday, 9am until 5pm. A great company, diverse, inclusive and forward thinking.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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