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Build Recruitment are currently working with a leading Borough Council in London to recruit for a Repairs and Operational Support Manager.

Key Responsibilities

  • You will be responsible for managing 1 Manager, 3 Team Leaders, 28/38 Repair Call Handlers and 14 Planners. (This contact centre in purely dealing with Repairs)
  • Ensuring the team is motivated, trained and equipped to deliver a high-quality service
  • Monitoring the team and internal departments to insure high levels of customer satisfaction across all service areas

Essential experience

  • A minimum of 3 years’ experience within the same or similar role
  • Strong communication skills
  • Ability to think strategically and to lead

If you would like to apply for this role, please submit your CV or please give Megan Lockhart a call on .

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

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