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Our client, a busy freight forwarder is looking for a Ocean Import/Export Clerk to join their office in Witham

Responsibilities

  • Handling FCL and LCL imports from the Far East and other origins on a start/finish basis
  • Providing a high level of customer service at all times and building good business relationships with clients
  • Liaising with customers, overseas agents and shipping lines
  • Booking in jobs on the in-house system
  • Arranging customs clearances / entries
  • Dealing with any clearance queries/problems and resolving to minimise delays
  • Arranging deliveries
  • Keeping customers advised and updated at all stages of the import process
  • Invoicing and administration
  • Handling import quotations
  • Any duties/tasks as requested by your Line Manager or a Director

Skills

  • Ocean Import experience
  • A good knowledge of Ocean Import procedures and documentation
  • Excellent customer service skills
  • Customs clearance essential
  • Ability to work to deadlines with accuracy
  • Ability to work well within a small team and use own initiative
  • Computer literate
  • Flexible and adaptable attitude with a willingness to learn new skills

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