Service Operations Manager
- Employer
- Quattro Recruitment Ltd.
- Location
- Heybridge, Essex
- Salary
- 45000 - 50000
- Closing date
- 19 Jul 2019
View more
- Specialist Area
- Operations
- Sector
- Accountancy, Advertising & Creative, Automotive, Aviation, Banking, Finance and Insurance, Charities & Not For Profit, Construction, Consultancy, Customer Service, Defence, Distribution, Education, Electronics, Energy & Utilities, Engineering, Event Management, FMCG, Food Services, Healthcare, Housing, Human Resources, Information Technology, Internet, Insurance, Legal, Leisure, Management & Executive, Manufacturing, Marketing, Media, Military, Oil & Gas, Pharmaceutical, Private sector, Production & Operations, Professional Services, Public Relations, Public Sector, Recruitment, Retail, Sales, Scientific, Secretarial & Administration, Social Services, Telecommunications, Training, Transport & Distribution, Travel & Hospitality, Utilities
- Contract Type
- Permanent
- Hours
- Full Time
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Service Operations Manager
£45K - £50 + Commission
Position based at clients Head Office in Maldon OR Home-based
Gap Professional are representing a successful manufacturing organisation based in Maldon, Essex and as part of the development and continued growth of my clients Global Service, it has been identified that the business needs to concentrate on the development of the spare parts business.
Therefore, this role has been created to head up this important business area, ensuring the business is managed and developed into a world-class Service organisation, providing a highly effective and efficient service to the customers. You will work alongside the local country service managers in order to achieve these objectives.
RESPONSIBILITIES for the Service Operations Manager:
• Financial Planning & Reporting
• Support to Local Service Teams
• Project Management
• Health and Safety
• Customer satisfaction
• Strategy & Business Plans
• Account management of service customers.
QUALIFICATIONS for the Service Operations Manager
• HND in Engineering (preferably HVAC)
• Minimum 5 years team Management experience
EXPERIENCE
Minimum of 5 years HVAC service industry experience managing service operations and/or service dispatch / scheduling.
HOURS:
Monday to Friday 08:30 - 17:00 with 60-minute unpaid lunch break
REWARD PACKAGE
• Competitive Salary (based on experience/qualifications)
• Bonus scheme (Profit related)
• 25 days holiday per annum (up to 5 days used for Christmas shutdown) increasing with length of service, up to a maximum of 30 days per year
• Company sick pay (after 13 weeks service and increases with length of service)
• Pension Scheme
oAuto-enrolment 3% employee contribution and 2% employer
oGroup Personal Pension Scheme (once qualified) 3% employee contribution and 3% employer increasing with length of service
• Life Assurance (2 x basic salary)
• Private Medical Insurance (once qualified)
• Childcare Voucher Scheme
• Employee Assistance Programme
OTHER BENEFITS
• Free onsite parking
• Monthly flexi-Fridays (staff can leave at 2pm, having made the time up that week)
• Dress down Fridays
• Medical appointments paid up to one hour (excluding opticians)
This vacancy is advertised on behalf of gap personnel group (Quattro Recruitment Ltd & Quattro Healthcare Ltd) who operate as an Employment Business. gap personnel group is an Equal Opportunities Employer.
The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
By applying for the above position and providing your
personal data to us you understand that your data will be processed in line with our Privacy Policy. To
view our full Privacy Policy please go to: https://bit.ly/2GAtG1R
£45K - £50 + Commission
Position based at clients Head Office in Maldon OR Home-based
Gap Professional are representing a successful manufacturing organisation based in Maldon, Essex and as part of the development and continued growth of my clients Global Service, it has been identified that the business needs to concentrate on the development of the spare parts business.
Therefore, this role has been created to head up this important business area, ensuring the business is managed and developed into a world-class Service organisation, providing a highly effective and efficient service to the customers. You will work alongside the local country service managers in order to achieve these objectives.
RESPONSIBILITIES for the Service Operations Manager:
• Financial Planning & Reporting
• Support to Local Service Teams
• Project Management
• Health and Safety
• Customer satisfaction
• Strategy & Business Plans
• Account management of service customers.
QUALIFICATIONS for the Service Operations Manager
• HND in Engineering (preferably HVAC)
• Minimum 5 years team Management experience
EXPERIENCE
Minimum of 5 years HVAC service industry experience managing service operations and/or service dispatch / scheduling.
HOURS:
Monday to Friday 08:30 - 17:00 with 60-minute unpaid lunch break
REWARD PACKAGE
• Competitive Salary (based on experience/qualifications)
• Bonus scheme (Profit related)
• 25 days holiday per annum (up to 5 days used for Christmas shutdown) increasing with length of service, up to a maximum of 30 days per year
• Company sick pay (after 13 weeks service and increases with length of service)
• Pension Scheme
oAuto-enrolment 3% employee contribution and 2% employer
oGroup Personal Pension Scheme (once qualified) 3% employee contribution and 3% employer increasing with length of service
• Life Assurance (2 x basic salary)
• Private Medical Insurance (once qualified)
• Childcare Voucher Scheme
• Employee Assistance Programme
OTHER BENEFITS
• Free onsite parking
• Monthly flexi-Fridays (staff can leave at 2pm, having made the time up that week)
• Dress down Fridays
• Medical appointments paid up to one hour (excluding opticians)
This vacancy is advertised on behalf of gap personnel group (Quattro Recruitment Ltd & Quattro Healthcare Ltd) who operate as an Employment Business. gap personnel group is an Equal Opportunities Employer.
The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
By applying for the above position and providing your
personal data to us you understand that your data will be processed in line with our Privacy Policy. To
view our full Privacy Policy please go to: https://bit.ly/2GAtG1R
You need to sign in or create an account to save a job.
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