Customer Service Representative - Supply Chain
- Employer
- Parkside Office Professional
- Location
- Maidenhead, Berkshire
- Salary
- 32000 - 38000
- Closing date
- 12 Jul 2019
View more
- Specialist Area
- Supply Chain
- Sector
- Accountancy, Advertising & Creative, Automotive, Aviation, Banking, Finance and Insurance, Charities & Not For Profit, Construction, Consultancy, Customer Service, Defence, Distribution, Education, Electronics, Energy & Utilities, Engineering, Event Management, FMCG, Food Services, Healthcare, Housing, Human Resources, Information Technology, Internet, Insurance, Legal, Leisure, Management & Executive, Manufacturing, Marketing, Media, Military, Oil & Gas, Pharmaceutical, Private sector, Production & Operations, Professional Services, Public Relations, Public Sector, Recruitment, Retail, Sales, Scientific, Secretarial & Administration, Social Services, Telecommunications, Training, Transport & Distribution, Travel & Hospitality, Utilities
- Contract Type
- Permanent
- Hours
- Full Time
You need to sign in or create an account to save a job.
We are currently recruiting for our market leading client based in Maidenhead; they are looking for a Customer Service Representative to join their UK Customer Service team. The successful candidate will provide premium customer service and be a key interface between the company and specific customer(s) / channels for domestic order processes.
Key Responsibilities:
- First point of contact for Supply Chain queries and improvements Seasonal and monthly visits to understand retailer's critical paths and ensure we are working towards their objectives, including KPI's.
- Proactive and timely liaison with retailers regarding status of domestic orders.
- Order taking and management of Domestic orders to customer ship dates and monthly sales targets.
- Ensure pricing, pack size, wave, or mix and delivery dates are correct, allocate stock, build cost-effective loads and make delivery appointments in line with retailer's delivery specifications.
- Effective and timely liaison with other departments to fulfil duties especially sales, Customer finance, distribution centre and planning
Key Skills Required:
- Minimum 3 years' experience in a similar, seasonal, fast paced manufacturing / distribution organisation. Alternatively retailing. Broader supply chain experience in logistics / planning would be beneficial.
- Intermediate - advanced Excel
- Numerate with accurate data entry skills
- Strong organisational skills / ability to prioritise
- Strong communication skills
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert