Logistics Account Manager/Administrator
- Employer
- Active Staff
- Location
- Lambourn, Berkshire
- Salary
- 23000 - 28000
- Closing date
- 12 Jul 2019
View more
- Specialist Area
- Logistics
- Sector
- Accountancy, Advertising & Creative, Automotive, Aviation, Banking, Finance and Insurance, Charities & Not For Profit, Construction, Consultancy, Customer Service, Defence, Distribution, Education, Electronics, Energy & Utilities, Engineering, Event Management, FMCG, Food Services, Healthcare, Housing, Human Resources, Information Technology, Internet, Insurance, Legal, Leisure, Management & Executive, Manufacturing, Marketing, Media, Military, Oil & Gas, Pharmaceutical, Private sector, Production & Operations, Professional Services, Public Relations, Public Sector, Recruitment, Retail, Sales, Scientific, Secretarial & Administration, Social Services, Telecommunications, Training, Transport & Distribution, Travel & Hospitality, Utilities
- Contract Type
- Permanent
- Hours
- Full Time
You need to sign in or create an account to save a job.
Logistics Account Manager/Administrator
Salary: £23-£28k dependent on experience
Working hours: 9am-5.30pm Monday to Friday
Location: Lambourn
Purpose/Objectives of Job:
Our client is looking for candidate to manage their customer service, communication and provide administrational requirements for various customer accounts across both B2B & B2C fulfilment activities.
Responsibilities and Tasks:
- Daily communication with the clients regarding their logistics requirements by phone, fax & e-mail
- Planning inbound stock with customer/suppliers and providing booking slots.
- Confirming receipts & receiving and processing orders on Warehouse Management System.
- Liaising daily with warehouse on order priorities and completion including key account requirements.
- Shipping orders in line with customer requirements, producing despatch documentation, delivery notes, shipping labels on various carrier systems.
- Monitor outbound shipments and liaise with carriers/hauliers on any delays or delivery problems.
- Closing orders off WMS at the end of each day with shipping method/cost.
- Maintaining WMS programme and spreadsheet to record transactions, costs and timings.
- Replying to client’s queries & requests in a timely and appropriate manner, keeping them fully updated at all times.
- Promptly advise Customer of any discrepancies, damages or out of stock situations.
- Reporting daily to Head of Client Services regarding client issues/order levels/work load etc.
- Managing daily/weekly cycle count program.
- Attending face to face review meetings either on site or at customers premises as required.
- Raising weekly spreadsheet/invoice to customer in a timely manner
Person Specification
- Self-motivated but also able to work well as a team.
- Flexible, results orientated individual.
- Articulate and numerate with good presentation skills.
- Excellent communicator across all levels with the ability to build strong internal and external relationships.
- Competent in the use of Windows Office Packages and Logistics Management Systems.
- Experience within the Logistics Industry would be preferred
- Minimum of 2 years Customer Service experience.
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert