Branch Operations Manager

Why not enhance your current skill set and progress with H&G Recruitment , one of the country`s fastest growing and leading logistic and HGV C+E Class 1, C Class 2 driver and industrial recruitment experts in the supply chain industry, we have large key account contracts with some of the largest blue chip distribution companies, national hauliers and supermarket chains in the country. Since 2003 H&G Recruitment have offered a caring and considerate service to their workforce. Due to continued growth within our business we are currently looking for an experienced Branch Manager to lead the team in our Rochester Branch
Working pattern to be Monday to Friday 08-00 to 18-00 however flexibility will be required to suit the needs of the business

Benefits

• £30-£35k pa (DOE) with achievable profit related bonus structure.

• Excellent benefits package including bonus and car/car allowance

• Industry recognised training and development to enhance your career

The Role

• Full cycle billing Manager whilst developing and managing a team.

• Key Account Management and Development

• New win Business Development

• Team management

• Branch P&L responsibility

• You will have a dynamic, mature outlook and with a keen interest in automation that can be demonstrated through extensive experience within the supply chain sector.
• You should have knowledge and proven ability to pull together analytical data that can be demonstrated in both spreadsheet and graphical presentations.
• Numbers will be a passion of yours and you will be data driven.
• Focusing around managing and delivering seasonal rotas to ensure staff retention, reducing attrition is also key to this role.

To build and maximise the service delivered by your teams who will be maintaining the quality and quantity of candidates recruited for the supply of Driving and Industrial temporary workers to our client whilst maintaining H&G Recruitment`s compliance standards along with day to day delivery to accommodate the needs and requirements of the client

• To complete regular service visits and maintain accurate records and minutes whilst relaying information to the teams as required
• To complete priority meetings such as peak periods and maintain accurate records and minutes whilst relaying information to the branch as required
• Communicating change and tasks effectively to relevant teams and seeing them through to fruition
• Utilise planning and analytical skills
• Following company procedure
• Providing additional support where required

Tasks/duties/responsibilities

• Deliver, Monitor and analyse KPI's
• Identify threats (competitor activity)
• Identify opportunities
• Set and meet revenue targets
• Conduct weekly service reviews
• Identify resources needed to meet targets
• Conduct monthly team reviews, setting objectives and monitoring via KPI's

Service

• Managing and meeting the clients expectations
• Attending meetings, training, seminars
• Providing feedback and reports in a timely manner to the client and managers
• Setting objectives for strategic implementation
• Support the team on client driver challenges
• Supply relevant information to payroll department and branches regarding clients and new clients
• Organise inductions or assessments if required
• Complete all applicable KPI's and administration in a professional and auditable manner

Experience/Qualifications

Desirable experience

• Degree educated
• Sales customer service background
• Strong technical knowledge relevant to the logistics and transport sector

Essential Skills

• Previous experience in a similar role
• Expreience within Transport & Logistics recruitment
• Sales Driven with a strong work ethic to succeed
• Ability to converse at all levels of internal and external stakeholders
• Exceptional admin and time keeping
• As a minimum: Intermediate IT skills, including knowledge of Excel, Word and Powerpoint
• Experience of delivering presentations to several layers of hierarchy
• Ability to learn new technology and system process

Key performance Indicators

• Presentation of account plans to senior management and clients
• Enabling teams to achieve daily KPI's to ultimately grow business performance
• Client maintenance
• Staff Retention/Reduced attrition
• Auditable compliance

If you feel that you are up for a challenge and this sounds like the perfect career progression for you please email your CV to sue.trolley@ or apply online at