Customer Service - Freight Forwarding

New opportunity has become available within a well-established medium sized Freight Forwarder based in Colnbrook

This is a Customer Service position therefore the successful candidate must be able to communicate well both verbally and written

You will be required to use an in-house IT system and have experience with Microsoft Excel, Word and Outlook.

Duties will include but not limited to :

  • Receiving orders via email and phone
  • Processing and distribution of orders
  • Stock control, ordering and managing stock levels
  • Manning the customer service telephone
  • Communicating with customers on products and orders
  • Communicating with business managers on various issues such as orders, stock, customer requirements, product information etc
  • Invoicing of shipments
  • Accounts receivables
  • Back office functions such as completing tenders, completion of customer forms etc
  • Working with the country manager to ensure sufficient support is provided for the business managers

Due to poor public transport serving this location; candidate must possess their own transport and full UK driving licence.

Hours are: Monday - Friday 09:00-17:30

Salary is between £20,000 - £26,000 depending on experience

*We can only accept applications from candidates with the required experience for this role, if you don’t hear from us your application has been unsuccessful