Operations and Customer Fullfillment Director

About ProofVision
We are specialists in waterproof electronics selling product in to the wholesale market. We have truly unique products that makes us set for great growth worldwide. With a vision of becoming the leading brand for waterproof electronics by 2021.

What makes our Company so special?
We are a growing progressive team, who believe in good values - focused around, doing the best we can, treating others how you would like to be treated and always doings what’s right. Focused around growing as a team and investing in education. Creating an environment where there is an opportunity to develop yourself and the business.
The end goal is to build a well systemised growing company
If this is the type of environment, you want to work in - we want to hear from you.

What’s different about this opportunity?
This is truly unique opportunity for the correct candidate to take accelerated jump within their career in a short space of time.
The opportunity is to join a growing company with a staff of 10 which will grow to 20 by 2021. The opportunity involves working along side the managing director.
The company has the vision and ability to grow 3-fold in 30 months which will mean for an exciting, challenging and rewarding environment.
You will be a key player in building the foundations of the business to take the business through its next growth cycle.

Tell me more about this role?
• People - responsibility for developing client management, strategic and service skills, nurturing & coaching talent in the business.
• Service development - implementing and making changes to our process to improve customer service
• Managing key managers within the business.
• Managing stock and inventory
• Oversees manufacturing functions
• Improves existing systems and policies
• Keeping your team members motivated, well trained and focused on our vision
• Developing a range of accurate KPI in relation to customer service
• Develop plans to increase efficiency and reduce costs

Salary
£60,000-£90,000 including profit share scheme. Dependant on experience and ability.
What training can I expect?
We have an extensive in-house training provided by the world-famous Michael Gerber - E-myth courses. We also offer regular external training to each and every team member. You will be provided with monthly mentor sessions with the MD.
What career progression can I expect?
Managing Director within 3 years - Will include financial buy in options.

What Skills do I need?
The right attitude - driven, hard-working, organised, reliable, team player, friendly and positive. A high attention to detail and desire for exceptional standards. Understanding the needs and expectations of customers. The ability to multi task and think outside the box. Strong management skills are a must. The ability to grow and learn quickly with the company. If this sounds like you, we look forward to hearing from you.