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Key Responsibilities:

• Run the day to day operation of the transport office reporting directly to the transport manager

• Ensure the efficient and timely delivery to clients

• Ensure all drivers are working legally and in-line with the European driving laws, dealing with infringements where necessary

• Maintain site H&S, improving areas where necessary

• Effectively manage the transport office staff and over 50 drivers

• Take a proactive approach to communicating with clients and update on delayed loads

• Develop and maintain client relationships and winning new contracts where possible

• Investigate and correctly report all accidents, debriefing drivers and reporting information to site manager

• Manage all transport based KPIs

• Regular meeting with the warehouse to ensure smooth loading and delivery

• HR and admin processes, including back to work, grievances, sickness and holidays

• Monitor, track and report costing trends

Ideal Qualities:

  • Experience of managing in a transport office, with over 50 drivers
  • Unionized Environment
  • Knowledge of Transport software
  • Keen eye for continuous improvement of site processes and H&S
  • Excellent communication skills
  • Strong management skills and able to drive KPI performance

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