Export Operative

Export Freight Operative. Air, Sea or Road

Location: Birmingham

Overview:

The role is extremely varied where you will become a key member of an operations team, actively involved in managing export shipments from start to finish.

You will be responsible for arranging shipments by the appropriate method to suit the client's requirement i.e. airfreight, road freight, courier and sea/ocean freight. You will be hands-on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and that they receive their goods safely and on-time.

An excellent working environment with a great reputation for staff retention where development and progression are rewarded.

Key Skills

• Develop and build relationships to ensure a high level of customer service is provided to clients.
• Freight is moved to customer specifications, on time with all the necessary customs and legal documentation and a record are kept of all daily events and interactive reports.
• Arrange haulage with shipping line/haulers.
• All freight is invoiced and checked prior to dispatch.
• Ensure pre-alert documents are on hand as required.
• Requests and queries are resolved and actioned quickly and efficiently.
• Communication with overseas agents, customers, and suppliers is clear precise and effective to ensure that the freight is moved as per customer requirements.
• Use customer ERP and SAP systems as and when required.
• Accurate & timely reporting/escalation to the department manager.
• A minimum of 2 years' experience in freight forwarding.
• Export experience involving shipments to global destinations and working with clear operating procedures.
• Familiarity with the use of all forms of haulage, sea, road, rail, and air for ADR and IMDG shipments.
• Experience of managing client/customer relations with strong verbal and written communication.
• International experience and exposure plus the ability to work with a global network of agents, suppliers, shipping lines, haulers, and rail and airlines in other countries.
• Experience of working in a high-pressure environment whilst retaining the capacity to remain calm under pressure and resolve problems and challenges efficiently.
• The ability to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency.

Package:

• Excellent basic salary of up to £33,000
• Potential to earn additional bonus
• Excellent career prospects with ongoing training and support

For more information on this exciting Multimodal Freight Operator career, please apply today.

Key:

Freight Forwarding, Freight Forwarder, Multimodal Operator, Export Administrator, Export Administrator, Import Clerk, Export Clerk, Air Freight, Sea Freight, Ocean Freight, Road Freight,