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Role Purpose

To handle general day to day operations, you will support the transport co-ordinators and transport supervisor on all aspects of road freight including FCL, LCL and European road haulage. You will work with account managers to provide best options on margin/service and external suppliers on bookings, releases, rates, operational issues and financial challenges.

Responsibilities

  • Support Transport team and Manager on daily tasks
  • Manage and maintain bookings on in-house system’s (TOPS/Cargowise)
  • FCL Carrier Release Requests
  • Chase and deal with FCL delivery releases and bookings
  • Proactive chasing on all deliveries and update internal/external account managers and customers
  • Generate and maintain daily, weekly or monthly KPI reports
  • Handle and resolve supplier invoice queries
  • Container free time and shunt/storage management
  • Work with Account Manager to establish best service / cost mix
  • Actively work to improve GP on transport operations
  • Work closely with Procurement on shipping line haulage negotiations
  • Run/attend meetings with hauliers and shipping lines

Person Specification

  • Skills & Knowledge
  • Understanding of road and rail transport movements, ideally Ocean/rail
  • 2+ years in a similar role a must
  • FCL / LCL Road movements experience a must, beneficial if understanding Europe road haulage but not essential
  • Team Player
  • Robust time management and organisational skills
  • Confident and articulate communicator
  • Good commercial acumen and ability to performance under pressure
  • Proficient in using MSOffice
  • Family with bespoke IT packages - Knowledge of TOPS would be advantage but not essential

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