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Central Employment is delighted to be supporting a specialist freight forwarding business who are looking for a Freight Forwarding Clerk to join their Newcastle team. As a successful Freight Forwarding Clerk, you will be working in a busy office, supporting a small team.

Responsibilities

  • Obtaining quotes for all current & potential moves and projects, out client deals with a lot of very unique projects
  • Building and successfully developing relationships with current clients
  • Providing excellent customer service, dealing with escalated complaints in a professional manner
  • Developing and building relationships with existing and potential suppliers and managing supplier changes effectively
  • To manage deliveries and collections day to day
  • Booking deliveries & collections into the in house software
  • Act as the first point of contact for dedicated clients, offering tailored customer service and managing all of the transportation needs

Requirements

  • Previous experience of working as a freight forwarding clerk is required
  • Experience of providing the highest level of customer service
  • Consultative approach to clients and ability to recognize varied needs
  • Professionalism, attention to detail & flexibility
  • Willingness to go an extra mile for every client, big or small
  • Experience of working in a fast paced environment and working as part of a team

This role is an immediate start so please apply online (attaching your CV) as soon as possible. Please be advised that due to the high volume of applications we receive, we are unable to respond to each application individually, please be assured that we will contact all applicants selected for interview in due course. Central Employment are an equal opportunities Employer.

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