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Our clients are a small and independently owned freight forwarders who provides Worldwide freight solutions for Air, Road and Sea freight. They are currently looking for a Senior Export Operator/Manager to join their team at their Basildon office.

The purpose of the role :

To manage the Export process for all modes of transport; Air, Sea and Road freight from start to finish within the department. You do not need to have management experience for the role but must have solid experience of freight forwarding exports.

Duties will include:

  • Daily management of the export process for Air, Road and Sea freight movements.
  • Quoting all modes of transport for customers making sure that the quotes are competitive whilst maximising profits.
  • Following up on quotes to secure bookings and offering other services to customers for continued growth of the company.
  • Liaison with Shipping lines, Airlines and 3rd party hauliers for export bookings.
  • Keeping in contact with customers throughout the process to keep them updated of the status of the shipments.
  • Overseeing the files to ensure that all the relevant documentation is in place.
  • Making sure that invoices are correct, send out on time and all payments are made before the files is closed.
  • Deal with any queries relating to any invoices.
  • Overseeing the whole export process within the department.
  • Maintenance of the files throughout the process, ensuring and problems or delay are noted on the system and dealt with effectively and quickly.
  • Overseeing other staff export members and providing extra training where needed.
  • Providing cover within the department in any absence of staff.
  • Any other duties required by management or the directors.

Salary £32/35k depending on experience

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