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Function:

To work as part of the Logistics team to ensure that all shipments are handled in accordance with company procedures and meet all operational requirements. Provide a high quality of service to all customers and departments in all aspects of the Logistics function.

Shifts are based on a 2 days on / 2 nights on / 4 days off format between the hours of 07:00 - 19:00 & 19:00 - 07:00, Monday to Sunday.

Responsibilities:

  • Recognise and react to the urgency of customer orders including AOG, IOR, and routine shipments
  • To process all shipments to and from global customers and suppliers
  • Build and maintain professional relationships with customers and suppliers
  • Answer and make telephone calls with a confident and polite manner
  • Negotiate cost effective shipment methods when required
  • Recognise and organise hazardous and heavyweight shipments in accordance with shipping constraints/ gain best price quotes for hazardous and heavyweight shipments
  • Adhere to all import and export procedures and controls with knowledge of Export Control Legislation
  • Obtain relevant shipment details to complete paperwork requirements
  • Ensure accurate paperwork completion as per customers and country specific requirements
  • Resolve difficult queries with commitment that the best solution was adopted and delivered
  • Guarantee all turnaround times are achieved /high quality service levels are delivered
  • Monitor shipments ensuring they are handled in accordance with company procedures and meet all operational requirements
  • Assist with knowledge sharing and development of Logistic Administrators
  • Process and update IT systems with all required information
  • Run multiple reports, analyse and collate reporting information
  • Liaise and coordinate with internal departments as and when required
  • Assist the Logistics Department with all other tasks/administration as requested

Requirements:

  • Minimum 1 years’ Logistics/Shipping experience preferably gained in an aviation environment
  • Essential A-levels A-C, a university degree or similar level qualification desirable
  • Knowledge of Export and Import procedures and controls
  • Passion to develop in depth knowledge and skills within Logistics
  • Proactive, self-motivated and driven to succeed in a busy environment
  • Strong problem solving ability
  • Analytical thinker with experience of producing and evaluating reports
  • Self-motivated, flexible and adaptable to work in a busy environment
  • Excellent communication skills at all levels, verbal and written
  • Ability to develop and maintain professional relationships with customers, suppliers and internal departments
  • Professional and confident telephone skills
  • Strong organisation, time management and excellent administration skills
  • Excellent ability to multi-task, prioritise and meet deadlines
  • Ability to work 12-hour days and night shifts
  • Good computer literacy, highly proficient in the use of Microsoft Word, Excel and Outlook with some experience with Quantum and web based Aircraft parts databases highly advantageous

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