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Operations Manager (Property, Accommodation) BLUO80827

Home Based - North East (Covering Leeds, Newcastle, Durham, Sheffield, Loughborough & Leicester

Salary £45,000 per annum

Joining our client as Operations Manager, you will oversee a portfolio of properties in the North East region with a strong focus on sales and service. Whilst each accommodation team is ultimately responsible for their lettings performance, it will be your job to drive and challenge the teams to achieve full occupancy. In addition to this, you will maintain the client brand and drive standards upwards to ensure their excellent reputation is maintained with their clients, universities and students who live in their properties.

Reporting to the Head of Operations for the North East, you will review each site’s marketing plan to ensure that the activity planned is appropriate to the location and market and ensure each accommodation has good links with the local universities and academic institutions accommodation teams, international and post graduate departments. You’ll undertake quarterly quality audits and ensure that at a minimum the ANUK Code of Standards are maintained whilst developing customer care standards, supporting the accommodation teams with complaint handling.

About You

So, if you are commercially aware and have a proven track record of achieving results, then they want to hear from you!

They’re looking for an individual who has good team building skills and who can drive excellent customer service standards. You’ll have strong communication and organisational skills, the ability to effectively manage a dispersed workforce and have an agile approach to problem solving; focusing on customer service, quality and outcomes whilst being mindful of the commercial realities.

Why Join Our Client?

In return for your hard work and dedication, we can offer you some extensive benefits which include; 25 days annual leave plus bank holidays, 10 days company sick pay, a contributory pension scheme, season ticket loan, cycle to work scheme, work place nursery scheme and Perkbox.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.

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