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Operations Manager - Salary of £35,000 - £45,000 - Ringwood
Our client, a company that offer bespoke tailored solutions to clients, are currently looking for an Operations Manager to join their team. This is a newly created role. This is a varied role with accountability for both the Sales Support & Business Support functions.
Duties:

  • Lead, mentor, train and manage the sales support and business support staff to create professional, reliable, well-trained and motivated team.
  • Be totally responsible for the efficient and effective operation of the sales and Business Support functions by delivering exceptional customer service in line with processes and regulatory requirements.
  • Fully understand and review the current operational systems, make recommendations and once approved implement change.
  • Take responsibility for facilities and general office management.
  • Oversee key customer accounts.
  • Underwrite credit applications within agreed sanctioning limits.
  • Deputise for the Senior Compliance, Risk & Credit Manager, logging, monitoring and reporting on Business risks & incidents.
  • Quality & complaint investigation.


Experience Required:

  • Proven track record in successful team management (minimum of 3 years).
  • Able to demonstrate strong people management skills with hands on experience in a performance management of individuals and teams.
  • Extensive customer service / sales support management experience.
  • Experience gained within a financial services organisation or knowledge and understanding of leasing or rental products.
  • Ideally experience of the underwriting process.


Benefits:

  • Discretionary annual bonus.
  • Up to 10% pension contribution.
  • 25 days holiday, plus the Bank Holidays.
  • Free parking.
  • Private Medical Insurance
  • Life Assurance.


If you are interested in the Operations Manager role, or would like more information, please submit a copy of your CV or contact .

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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