National Operations Manager
- Employer
- H9 Technical Recruitment
- Location
- Chippenham, Wiltshire
- Salary
- 50000 - 60000
- Closing date
- 11 May 2019
View more
- Specialist Area
- Operations
- Sector
- Accountancy, Advertising & Creative, Automotive, Aviation, Banking, Finance and Insurance, Charities & Not For Profit, Construction, Consultancy, Customer Service, Defence, Distribution, Education, Electronics, Energy & Utilities, Engineering, Event Management, FMCG, Food Services, Healthcare, Housing, Human Resources, Information Technology, Internet, Insurance, Legal, Leisure, Management & Executive, Manufacturing, Marketing, Media, Military, Oil & Gas, Pharmaceutical, Private sector, Production & Operations, Professional Services, Public Relations, Public Sector, Recruitment, Retail, Sales, Scientific, Secretarial & Administration, Social Services, Telecommunications, Training, Transport & Distribution, Travel & Hospitality, Utilities
- Contract Type
- Permanent
- Hours
- Full Time
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We are currently partnering with one of the largest 3rd party Logistics businesses in the UK to assist them with their search for a National Operations Manager covering multiple sites within their network.
Key Responsibilities:
- Responsible for the financial performance of the contract.
- Ensure high levels of service responding to the customer's needs enabling them to fulfil their orders.
- Develop the customer relationship, increasing revenue through growth in core operations and value added services.
- Setting budgets and reporting actual against budget
- Working within the agreed strategic plan to achieve agreed revenue profit and margin targets for existing contract business
- Work in alignment with the training department to ensure that all employees are trained to the required levels.
- Responsible for the Health and Safety and Environment for all operations and employees within your area of responsibility
- Overseeing Operations ensuring that Customer expectations are met, looking for ways to provide a better service to the customer
- Ownership of the customer relationship including regular customer review meetings and delivering KPI performance data within these meetings
Skills, Knowledge and Experience Required:
- Experience within Tanker distribution is essential
- Multi-Site Transport experience is essential
- Strong union skills is essential
- Experience of managing change and working with Trade Unions
- CPC license holder
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