Sea Freight Operator

A Multi-National Global Logistics Provider, specialising in providing International transport solutions via air, sea and road to importers and exporters throughout the UK, are recruiting for a Sea Freight Operator to be based at modern offices in the centre of Redditch.

The Sea Freight Operator will report to the Operations Manager and will be working closely with the existing operations team.

Main Purpose of the Role;

This position forms part of the existing Operations Team. It requires the jobholder to manage the day to day Worldwide Sea freight export and import bookings and all the related administration. To build relationships with the existing clients and always deliver a high standard of customer care.

Duties and Responsibilities;

• Manage the day to day bookings of Worldwide Sea freight jobs
• Raising job files and all appropriate paperwork
• Processing jobs through Fast Freight software system
• Extensive client liaison to include quotations, follow up, bookings and problem solving
• Extensive supplier liaison to include rate negotiations, bookings and problem solving
• Internal liaison with the Sales Team, assisting with quotations and service information
• Managing the jobs from start to finish in line with the client expectations and communicating effectively any service issues
• Maximising the gross profit by negotiating with the supplier base
• Pro-actively contacting the existing clients to maximise business potential
• Invoicing jobs on completion
• Populating internal analysis and key statistics
• To be involved in the operations and sales meetings, where current jobs, quotes, problems, entertaining and other relevant topics are discussed along with the previous week’s trading activity.

To be Considered;

• Must have Worldwide Sea freight operations experience (Ideally export bias)
• Strong Customer Service or Sales experience in rate negotiations and delivering quotations
• Good communication skills
• Can work to deadlines and handle pressure
• Quick thinker / Problem solving
• Self-motivated and enthusiastic character

On Offer;

• An excellent opportunity to join a rapidly growing company.
• Modern office space
• Competitive Salary
• Contributory pension scheme

For full details, please contact Willis Global - a leading Recruitment Consultancy for the Shipping & Logistics industry.