Procurement Operations Administrator

An opportunity has arisen within the Procurement Operations team to manage the processing of requisitions and orders through the Group P2P system, Oracle. Additionally, the role will also be responsible for the resolution of any order and payment issues as well as the creation and shaping of future Group wide processes.

The candidate will be responsible for the tasks and administration of the below systems:

Oracle

• Raise, Receipt, and Close all requisitions and orders on Oracle within designated KPIs.
• Develop new KPI reports to track the internal performance of requsitioners and approvers to identify efficiency savings that can be realised by the Group’s businesses stakeholders.
• Identify duplicate processes within the orders being raised to standardised, document, and communicate them effectively to the business stakeholders.
• Take ownership of any issues that are encountered with the system, identify a tactical resolution that can then be implemented into a strategic solution.
• Strive to become an SME in the uses and application of Oracle, creating and developing training material to be provided to the Group’s requsitioners.

Service Now (SNOW)

• Manage the SNOW ticketing system within agreed KPIs to effectively communicate to requestors the progress and status of orders that have been requested.
• Generate metrics to provide weekly reports and presentations to effectively communicate to stakeholders the performance of the Procurement Operations Team.
• Challenge the norm by reviewing current processes and procedures of the SNOW tools, identifying continually occurring errors to drive future training and process improvements.
• Develop and manage a productive and collaborative relationship with all internal International Account Payable departments (UK, GIB, India, etc.)

Qualifications and educational requirements

• A solid understanding of P2P processes within a business.
• Professional qualification such as CIPS desirable but not essential.
• Graduate calibre with Bachelor’s degree in Business (or other related degree)
• Technically and commercially astute
• Good analytical skills
• Solid influencing skills
• Highly organised
• Self-motivated and can do attitude
• Attention to detail

Specialist skills and experience required

• Highly Organised, Determined and Target driven
• Service Now/Oracle desirable, not essential.
• Able to use Microsoft Office (Excel, Word, PowerPoint)
• Able to use Google Office (Drive, Sheets, Docs, Slides)