Export Customer Service Co-ordinator

56C1257
Export Customer Service Co ordinator
Salary up to £25K

Salary: Up to £25k
Location: Halifax West Yorkshire
Duration: Permanent Full Time
Hours: Full time: 8.30 -5.30pm Monday to Friday,
Start Date: ASAP
Benefits: 25 days holiday pro-rata, plus bank holidays, parking on site, central location, pension, etc

My Client
We are looking for an experienced, enthusiastic Sales and Logistics Coordinator to join the team. This post is an opportunity to utilise your customer service skills within a modern business environment, where you will be supported by a great professional team culture.
The role
It will be fast-paced role where attention to detail and the ability to multi-task is essential, whilst working to tight deadlines. This permanent position is well suited to an individual that is looking to advance their career in a thriving and supportive workplace.
If you love working in a high-quality, modern office and are seeking your next exciting opportunity then this role will be just right for you.
Reporting to the General Manager, you will be responsible for the following duties: Ensuring timely deliveries and responding and promptly resolving wide ranging customer queries. Dealing with the coordination of International exports, mainly to the Middle East. Developing positive relationships with freight and external logistics companies to ensure the best courier rates for UK dispatches. Improving customer service systems and processes Working closely with the Operations Team to ensure seamless deliveries.
Providing accurate, timely financial information to support KPI reporting Tailoring packaging requirements to avoid excess delivery charges.
Key Experiences & Skills:
Due to the nature of the role, we are inviting applications from candidates with strong Customer Service skills and logistics experience.
Key attributes and skills: Previous experience with the sole responsibility for the success of key tasks
Exceptional Customer Service skills and highly organised. The ability to prioritise and work under pressure and to deadlines
Proven experience in a freight / export role essential Experience of production planning would be advantageous
Excellent communication and negotiation skills .Ability to work with spreadsheets. Knowledge of supply chain and e-commerce practices desirable Strong written, verbal and analytical skills Good team player with a can-do attitude Flexible approach to daily tasks and work load

Please forward your CV or for more information please contact Carol Mosby on or for a confidential discussion.
Travail Employment Group LTD is acting as an Employment Agency in relation to this vacancy.
Travail has been established since 1977 and has an extensive network of branches nationwide. Our Huddersfield branch was opened in 1995 and has specialist consultants who each deal with different market segments. To apply for this or other similar roles in Huddersfield, Halifax, Elland, Brighouse, Dewsbury or Batley area, please contact our office on .