Field Operations Manager
- Employer
- Rock Paper Click Talent
- Location
- Peterborough, Cambridgeshire
- Salary
- 36000
- Closing date
- 20 Apr 2019
View more
- Specialist Area
- Operations
- Sector
- Accountancy, Advertising & Creative, Automotive, Aviation, Banking, Finance and Insurance, Charities & Not For Profit, Construction, Consultancy, Customer Service, Defence, Distribution, Education, Electronics, Energy & Utilities, Engineering, Event Management, FMCG, Food Services, Healthcare, Housing, Human Resources, Information Technology, Internet, Insurance, Legal, Leisure, Management & Executive, Manufacturing, Marketing, Media, Military, Oil & Gas, Pharmaceutical, Private sector, Production & Operations, Professional Services, Public Relations, Public Sector, Recruitment, Retail, Sales, Scientific, Secretarial & Administration, Social Services, Telecommunications, Training, Transport & Distribution, Travel & Hospitality, Utilities
- Contract Type
- Permanent
- Hours
- Full Time
The Field Operations Manager will be responsible for the day-to-day Management of all directly and indirectly employed Installation, Aftercare and Support Engineers. Ensuring the smooth operation of all installations by making sure that their team is well trained, compliant, efficient and effective. You will ensure that all work is carried out as per all official regulations including that of the Gas Safe Register, Appliance Manufacturers and the Health and Safety Executive. Monthly reports including Engineer Appraisals, Health and Safety Updates and Performance Reviews will be provided for end of Month review.
Essential Duties and Responsibilities:
- Train, Implement and Approve Installer Elite
- Support Installation Manager
- Post-Installation Management
- Quality Control Report
- Engineer Technical Support
- Attendance and Punctuality
- Performance Management
- Engineer Technical Training
- Engineer Process Training
- Uniform/ID/PPE Check List
- Equipment Management and PAT Testing
- Health and Safety Enforcement
- Resource and Van Stock Return
- Engineer One to Ones
- Remote Customer Support
- Survey Adjustments Support
- Engineer Adjustments Support
Knowledge, Skills and Abilities:
- Knowledge and Understanding of Gas Appliance Regulations and Central Heating Systems
- Problem Solving abilities
- Excellent levels of verbal and written communication
- Customer Focused
- Self-motivated with a hands-on and proactive Management approach
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert