Cleaning Operations Manager

Role:Cleaning Operations Manager

Salary: £35,000- £37,000 plus benefits

Job Status: Full Time / Permanent

Location: London, South East

Vacancy Reference: VR/03862 (Please quote this reference when making an application)

Our client provides first-class Soft Services to prestigious portfolios across London. They are looking for an experienced cleaning operations manager to oversee the soft FM at a large corporate site in central London.

Role Description:

• Your key building responsibility will be to deliver a First Class cleaning service to a high profile Client in London
• To develop and maintain a professional and proactive business relationship with the key stakeholders within the team and the client team
• Hold weekly team meetings with direct reports ensuring policies and procedures are followed and requirements/expectations are fully communicated at all levels
• To assist in the recruitment and discipline of employees, to include but not limited to appraisals, interviews, training and HR relevant documentation
• Supporting management from other shifts may be a requirement from time to time
• Review best practice and present new ideas to keep ahead of the cleaning industry
• Attend meetings and arranged training as required in order to accommodate the role
• Preparing management information, including but not restricted to Budget / KPI’s / SLA’s. Attend weekly & monthly operations meetings as required and present the collated information
• Prepare Client monthly report, host a monthly client meeting
• Ensuring all contractor activities comply with current Health & Safety legislation inclusive of their Risk Assessments & Safe Systems of Work
• Undertake any additional task as instructed by the line manager or above.

Key Responsibilities:

• Focus on the success of the business
• Flexible attitude towards working relationships and practices
• People person - Team player
• Open communication and transparency when liaising with our customers, clients and each other