Supplier Quality Assurance and HSE Manager

My client a leading, employee supportive and very successful manufacturing business based in Peterborough is looking to recruit an experienced Supplier Quality Assurance and HSE professional for a permanent career opportunity.

The role:

• Inspect all incoming goods quickly and accurately to ensure quality is per contractual requirements
• Ensure accuracy of incoming goods information (weights, units, quality, commodity) and reporting
• Liaise with management, production and commercial team to establish actions required and value of non-conforming products
• Oversee the proper storage of stock in accordance with insurance, Health & Safety and production requirements
• Actively improve and manage tracking systems for stock from the moment goods arrive, through production and into finished product
• Conduct costing analysis of incoming goods through the production process
• Consider both Commercial & Operational perspectives in all decision making
• Implement and monitor KPI's for the quality processes. Recommend and implement actions where performance is not at the required standard
• Establish and maintain supplier audit and development programs, including performance metrics, source inspections and Root Cause Analysis
• Conduct supplier site visits to observe and report on quality systems and recommended improvements (UK only)
• Maintain and enhance customer service levels (collection & information speed).
• Weekly & Daily planning with Production team to maximise uptimes, throughput and minimise potential for quality contamination
• Gain a thorough understanding of customer quality requirements
• Anticipate manpower requirements and conduct employee reviews for direct reports
• Oversee weekly & monthly stock take to ensure 100% accuracy
• Proactively train (or obtain outside training) to improve the skills and knowledge of employees
• Be proactive in creating Work Instructions & Training Guides whenever necessary
• Promote a culture driven by safety, quality, customer service, planning and ownership
• Maintain and enhance Health & Safety standards via continuous improvement of existing processes, training and action plans.

Qualifications & Knowledge (Education & Related Experience):

• Experience of managing multiple raw material inputs with varying quality specs from a wide range of suppliers in a manufacturing or supply chain environment
• Experience of building quality assurance procedures and implementing from scratch (from both strategic and hands on levels)
• Experience of driving root cause corrective and preventative action with Suppliers
• Proven experience of training employees to enhance quality assurance
• Experience of developing stock management systems to improve accuracy, costing analysis and reporting
• Good working knowledge of the implementation of ISO 9001 or equivalent standard
• Experience of working with multiple polymer types an advantage, but not required
• Chartered Quality Institute Professional/Member with supporting certification
• NEBOSH recognised qualifications
• RSPH certified in HACCP
• BRC/IOP Global standard for Packaging certified
• Green/Black belt 6 sigma trained

Skills & Abilities:

• Able to use Excel, Outlook, Word
• Maintain a flexible approach and thrive on dealing with uncertainties
• Able to present and clearly communicate information verbally and in writing (high level of literacy)
• Able to use active listening and probing questions to get to the heart of an issue
• Understands people, able to motivate self and others
• Builds rapport quickly with colleagues and customers e.g. through creating networks
• Able to resolve conflict and mediate on challenging issues
• Evaluates information by considering evidence and data before developing sound reasons for action
• Able to make a persuasive case for action
• Action-oriented
• Able to manage and respond quickly to changing/competing priorities
• Highly organised, plans time effectively to ensure tasks are completed on time and to a high standard

General Attributes:

• Desire for excellence, strives to surpass expectations
• A confident, optimistic, 'can do’ attitude, focused on achieving the best outcomes for the people and the business
• Willing to take ownership, get stuck in and drive success by taking proactive, hand-on approach
• Is accountable for own actions
• Empathetic, appreciates the impact of their own actions at a personal and professional level
• Self-aware, reflects on successes and failures (focuses on facts and evidence over 'story’)
• Curious and inquisitive, asks the 'right’ questions to establish facts
• Able to work autonomously
• Professional and ethical in their approach
• Committed to on-going personal and professional development
• Willing to make hard decisions and have difficult conversations
• Leads with integrity, has the courage and confidence to positively challenge