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Are you a Technical Retail Operations Manager seeking a once-in-a-lifetime career opportunity? 

Have you got an eye for the world-class shop floor standards? Do you have proven audio-visual experience, as well as a background in retail operations? Do you want to work with one of the world’s best-loved and most innovative technology brands, in a world-class experiential retail destination?

Then get in touch now!

We are seeking a passionate, confident Technical Retail Operations Manager to work in a stunning new retail destination at the Coal Drops Yard space in London’s Kings Cross.

This flagship destination is set to be a landmark in the London retail landscape. The showcase store will be truly one-of-a-kind, as much an experience as a retail store - with interactive classes and events taking place throughout each day - and as such, we are looking for an operational retail professional at the very top of their game to join us to launch this unique retail showcase. 

You will be turning the brand’s innovative vision, and their drive to push the boundaries of what’s possible, into a reality every single day by ensuring outstanding operational efficiency across the store and event spaces - both through management of the internal technical operations team, and the relevant contractors (from cleaning services, through to events agencies and other partners.)

Using your fantastic organisational skills and exceptional capacity to solve and prevent problems, you’ll be managing all aspects of tech maintenance, AV setup, facilities management and health and safety - allowing every visitor to this showcase store to leave truly inspired by the experience.

So - who are we looking for?

? A highly knowledgeable and passionate Retail Operations Manager with a strong Technical focus and an in-depth understanding of facilities management
? A born technical mind, able to confidently use AV and CMS (Green Hippo preferred, though not essential)
? A detail-oriented, “can do” individual, able to build great relationships with suppliers and partners to achieve exceptional results
? A natural leader, with a relentless focus on perfection - able to communicate your knowledge and propose solutions to ensure exceptional store standards
? Highly organised, with an ability to motivate diverse teams through collaborative and passionate leadership

Does this sound like the opportunity you’ve been waiting for? If so, apply now - we can’t wait to meet you!

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