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polkadotfrog are pleased to be recruiting for an eCommerce and distribution professional to manage and develop our clients existing fulfillment and eCommerce businesses.

The Position:

The role will be responsible for managing relationships with third party fulfillment clients, delivering exceptional service, dealing with customer electronic questions and phone calls in an effective and efficient manner and working with others to ensure that all customer orders are dispatched on time. The role also works alongside the Distribution Manager for all the companies eCommerce businesses ensuring all customer orders are dispatched by the team same working day.

Day to day you will be:

  • Responsible for the management of a small number of third party fulfilment clients
  • Dealing with customer enquiries online and via the telephone
  • Preparing daily orders and ensuring orders are picked and packed accurately and presentably
  • Organising and processing inbound and outbound stock including new deliveries
  • Conduct quality control checks

Why should you apply?

A great opportunity to work as part of a small professional, successful, high growth, friendly team. Free onsite parking, competitive salary and the opportunity for additional role enhancement

What we’re looking for:

  • Excellent customer service skills, demonstrating a professional manner at all times
  • Strong computer skills
  • Focus on ecommerce marketplace (Amazon, Ebay and Website) sales and development growth
  • Warehouse experience
  • Previous Management experience
  • Attention to detail, getting things right first time
  • A good problem solver, able to show own initiative
  • Due to the location own transport and driving licence are essential

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