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We are currently recruiting a Head of Key Accounts for a tech focused logistics business based in London. This role will lead and scale a team responsible for providing excellent customer service and support to its key clients by providing innovative logistics solutions.

Responsibilities of this role will include:

  • Managing, growing and developing a team of Key Account Managers
  • Developing a deep understanding of key client's needs and business objectives in order to create effective solutions
  • Ensuring the team are forging relationships with a variety stakeholders within the customer organisation.
  • Seeking opportunities to utilise the company's full range of services
  • Taking full ownership of profitability across accounts
  • Staying aware of competition and industry trends and understanding how this could effect the business
  • Ensuring overall execution of yearly sales plans

Requirements

  • Senior/Management experience within a Key Accounts/Customer Service role
  • Excellent stakeholder management and influencing skills
  • Strong analytical, sales and negotiating skills with a strong attention to detail
  • Excellent people management skills with a track record building and developing teams
  • Experience in the freight/shipping/3PL industry beneficial but not essential
  • Happy to roll up sleeves and get stuck in

The successful candidate can expect a salary betweem £70,000 and £75,000 plus benefits.

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.

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