Branch Operations Manager HGV Trailers - Southampton

Branch Operations Manager (HGV Trailers) - Southampton

Up to £40,000 pa

The Company:

Our client employs staff at more than 70 locations and at more than 50 maintenance facilities throughout 16 European countries. Their employment opportunities are diverse and available at a variety of locations.

If you are looking to work in an environment where the importance of team spirit is valued highly, where safety of staff is of primary importance and where you are encouraged to enhance your skill set.

Our client is constantly investing in the latest IT technology, tooling & training.

The Role:

You will be experienced in the HGV Trailers and have experience as a Supervisor or Workshop Manager, and want to progress to Branch Operations Manager.

The successful Branch Operations Manager will manage a team working exclusively on HGV Trailers and you will maximise branch & workshop productivity, effectiveness and profitability. You will ensure all operational & maintenance policies & procedures are adhered to and the company delivers service while driving business growth. You will effectively manage, coach and support Workshop Foreman to ensure successful management & efficiency of the Workshop.

You will be responsible for Branch Profit and Loss, including SG&A, NSFE and Revenue.

You will provide ongoing support, training and development to branch & workshop staff and be able to recruit good people to join your team.

You will ensure branch focus on customer service and revenue generation, while delivering cost & productivity savings through process improvement

You will manage and drive recharge profitability including, trailer re-inspections, dispute negotiation, supplier management and cycle time reductions. You will also implement front office / back office roles and responsibilities.

You will negotiate labour rates & communicate company policy with external vendors

You will have a track record of successful leadership and management, Profit and Loss experience and an understanding of branch and workshop metrics. You will be an excellent communicator with people both inside and outside the company, you will also be an effective negotiator. You will also be good at motivating and energising your team.

You will have a good knowledge of HGV Trailer maintenance procedures and have workshop supervisor experience.

Requirements for Branch Operations Manager: HGV Trailer knowledge, supervisor experience, good communication skills, profit and loss experience

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