Operations Manager

Are you an experienced Operations Controller based in Glasgow or looking for the right role to relocate to the area? 

If so I am currently recruiting for a new and exciting opportunity in Glasgow for an Operations Controller. 

The position has an attractive salary and desirable benefits including a company car and a great pension scheme!

The role is to be responsible for all branches and Logistics ensuring they perform to company standards. 

Main Responsibilities:

- Perform operational and financial analysis within branches and Logistics and present findings and recommendation to Directors

- Develop and implement operational and financial controls to achieve company objectives.

- Be part of the senior team and Provide guidance and direction for improving operational and financial performance.

- Assist in streamlining business processes at branch and Logistics level to achieve company goals

- Help provide and monitor financial modeling of annual budgets to achieve cost objectives in both branch and Logistics

- Work closely with internal teams as needed, to investigate and correct operational issues.

- Assist Branch Manager / Head of Logistics on preparation for operation monthly reviews.

- Support And Prepare internal reporting package including operating metrics, financial controls and performance indicators that will help in improving company performance of sales and profit.

- Ensure branch / Logistic operations are fully compliant with company policies and best practices

- Ensure we retain great store standards whilst remaining safe, secure and legal at all times.

Key Competencies/Person specification:

Customer Driven

- I work with a positive attitude.

- I am proactive in responding to customer feedback.

- I improve service & turn satisfaction into actions.

Delivering Results

- I ensure that operational plans are in place and monitor progress.

- I understand targets & use my own initiative to achieve them.

- I hold people accountable & deliver on commitments.

Challenging & Influencing

- I challenge the team & my peers to improve.

- I am able to influence senior managers.

- I provide sound justifications with support from my manager.

Positive & Effective Communication

- I communicate openly and adapt my style.

- I share information & listen to others.

- I support my team to communicate effectively.

Working in a Team

- I work as part of the regional team to achieve objectives.

- I lead a team to resolve issues & ensure objectives are achieved.

- I identify talent and develop my team.

Managing Expectations

- I understand what is required of myself & my team.

- I high light any issues that may impact on quality or on time delivery of work.

- I propose solutions where issues or opportunities exist.

Working knowledge and experience in FMCG would be an advantage.