Operations Manager

We are currently recruiting for an exciting new role for an expanding organisation in St Albans.

As part of the management team you will be fully involved in many aspects of the day to day life of the business. This is a really interesting varied role where you will liaise with staff and managers, set and maintain standards in all areas of responsibility, improving levels of service and customer service, efficiency, safety and satisfaction.

Key Responsibilities:

Your role extends to responsibility for a team of 5 full time and 6 part time people, including:

• Warehouse and orders - goods in and out, order picking, packing and shipping, transport and collections
• Reception and administration- a team of 2 responsible for visitors, invoicing and processing, credit control liaison, all widespread support administration
• Customer Service - monitoring, maintaining and improving customer satisfaction
• Equipment - maintaining and checking all assets reach safety standards
• Health and Safety, training and HR - records, contracts, shift and holiday planning, schedule training and qualifications
• IT - overseeing data processing, ensure systems meet the admin requirements

Person Specific:

• A proven team leader with understanding of stock management
• Ability to assess priorities and determine schedules
• Experienced in a decision making environment within a commercial company
• A strong team player naturally ambitious wishing to grow with the company as they expand
• Desire to work in a diverse interesting tole where every day is different!
• In return for your expertise the company offer excellent prospects, a strong and cohesive team environment, and a real opportunity to establish yourself as a senior member of the team

Your background can be as diverse as retail, stock control, warehouse or customer services with excellent team leadership capabilities

Salary: up to £30k

Due to the number of applications we often receive; only shortlisted candidates will be contacted.