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Our client is a market-leading provider of a cloud-based application that helps organisations plan, manage and report their procurement savings. They are a dynamic young company, enjoying very good growth each year. Their clients range from blue-chip FTSE 100 and Fortune 500 companies to small organisations with just a few users.

This role presents an opportunity to join them at an early stage of their growth and to become a real key player in this journey. This is an opportunity to get real hands-on experience across all aspects of the business.

This role could be based anywhere in the UK but ideally in the SW or Swindon area. There will be a mix of home working and some travel to client sites across the UK.

Role Summary

The role will be varied but is likely to give you the opportunity to:

  • Account Manage - Be the main contact for many customers, liaising with them regularly and conducting regular reviews to ensure they are utilising the application in the best way and gathering any feedback they have that might help future development.

  • Run Implementations - get clients up and running with the application and providing guidance and some hand-holding. Optimising and configuring the systems so that it meets their processes and reporting needs.

  • Conduct training sessions (face to face and web-based)

  • Web Demonstrations - For many of the potential customers their first taste of our system is via a web demo.

  • Marketing - This can take many forms but could involve working with customers to create case studies, organising user-groups or round-tables for customers or potential clients etc.

  • General Support - All the team share in certain back-office functions such as dealing with support requests and testing new features and functionality in the application before we release them.

  • There may be some data cleansing of information received from the clients

Key Skills and Experience

  • Degree level, ideally in a relevant subject

  • MCIPS would be an advantage, but not essential

  • At least 5 years experience in a professional procurement environment

  • Strong understanding and capabilities in savings reporting and analysis

  • Great written and verbal communication skills (good presentation skills)

  • A passion for good procurement

  • Advanced Excel user with the ability to understand and clean/manipulate data.

  • A foreign language (Spanish, French or German) would be useful, but not essential.

  • The maturity, self-motivation and genuine desire to work from home.

There will be some travel i(mainly UK) n the role and in a typical week you will work 2-3 days from home and 2 days at clients sites but this may vary.

If you have not heard back from us within ten days than unfortunately you have been unsuccessful.

You must have the right to work in the UK / EU

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