Operations Manager - B&I Catering - £45,000p/a

Operations Manager - B&I Catering - £45,000p/a

Within my client's B&I team, they are looking for a new Operations Manager to join an established team. This is a great opportunity for someone who has significant experience in contract catering, within B&I, and looking to further their career.

You will be responsible for 13-14 sites. This role will be ideally suited to someone from a multi-client operations management background.

Above all, operational excellence is vital with huge emphasis on adopting to and managing change, coaching skills, embedding of cultures and building/maintaining client relationships.

Location

West Midlands - North West – this is a field based role. Regular travel is require, and a current UK driving licence is essential.

Summary of Role

With the support of our established Operators, this role will be responsible for developing and implementing strategies across the area of responsibility to deliver sustained growth of turnover and net operating profits. 

Key Tasks & Responsibilities

As Operations Manager you will be:

• Accountable for ensuring that all aspects of the customer experience are communicated and embedded within the sites, supporting the site managers as appropriate.
• Accountable for creating a platform for financial growth through cost control, culinary excellence, improving merchandising, implementing, monitoring and evaluating results within the site teams to ensure area financial results are exceeded.
• Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues.
• Oversee Site Management within area of responsibility to ensure proactive management of teams on site. Responsible for recruiting high calibre site managers, developing them and driving them to ensure the following activities are performed with excellence: site succession planning, recruitment, training and people development to deliver an efficient, high quality service to customer and client.
• Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence. Responsible for proactively maintaining external relationships with clients to exceed expectations and retain business.
• Accountable for innovative menu planning and design of food service within specified budgets ensuring high standard of food presentation and portion/quality control throughout the area.
• Plan, lead and deliver effective mobilisation/demobilisation of contracts, coordinating with relevant support functions.

Skills, Experience and Qualifications

For this role of Operations Manager, they are looking for the following:

• 3 years+ in contract catering, within an operations management role
• Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team
• Proven experience of working closely and successfully with clients
• Confidence in numbers and P&L management
• Multi site and multi client operations mnagement experience

Please apply with an up to date CV.