Operations Manager

Operations Manager

Rive Gauche is an high-end interior design company based in Holborn, WC1, Central London. We specialise in high-end residential and luxury hotel in London and globally offering a turnkey service from Interior Architecture, Interior Design, to Project Management.

We are looking for an exceptional Head of Operation to join our team.

Key Responsibilities

  • Increase Company Profitability
  • Deliver outstanding customer satisfaction
  • Develop Brand Awareness
  • Attract and retain top talents among the team

Operation

  • Manage Resources - Planning and monitoring the day-to-day running of the business
  • Communicate and nourish company vision & culture across the team
  • Compliance - ensure that the company runs with legality and conformity to established regulations.
  • Finance - Review financial related to operation to promote efficiency & profitability. Negotiate with third Parties service provider/Suppliers

Business Strategy

  • Strategy - Liaising with the CEO to make decisions for operational activities and setting strategic goals.
  • KPIs - Set Key Performance indicator & monitor those indicators on a regular basis
  • Process - Prepare, implement business procedure and evaluate efficiency on regular basis
  • Reporting - Evaluating overall performance by gathering, analysing and interpreting data

Business Development

  • Assist CEO in business Development function - Promote the Brand, PR, New Business development, social media
  • Assist CEO in Customer relationship

Essential Skills and Experience

  • 3 to 4 years Proven experience as Operations Manager or equivalent position
  • Excellent organizational and leadership abilities
  • Outstanding communication and people skills
  • Demonstrate understanding and experience within our industry
  • Knowledge of industry’s legal rules and guidelines
  • Working knowledge of data analysis and performance/operation metrics
  • Familiarity with MS Office and various business software (e.g. ERP, CRM

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