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A new position is available with this Large Global Logistics Provider for an Implant/Global Import/Export Account Manager Role, based within the Client offices in West London (Fashion Retailer). You should have either/and Shipping/Forwarding knowledge and strong account management skills.

  • Skills & Experience in Shipping/Forwarding Industry
  • Strong communication skills
  • Business/ Commercial Acumen
  • Relationship Management ability
  • Problem solving
  • Cultural empathy
  • Selling skills
  • Self motivation
  • Project management
  • Intermediate excel, Powerpoint & word skills
  • Work closely with Operations and other offices to ensure all shipments are on time and delivered within the agreed KPI target.
  • Daily check that Origin and Destination offices are updating Supply Chain correctly.
  • Feedback to the customers logistics team of any changes to key milestone dates
  • Ensuring all sailing schedules are correct, helping with any system questions & offering assistance on logistics questions when required
  • With assistance from buying, merchandising and logistics, ensure all deliveries are prioritised in order of importance.
  • Using Supply Chain tool, ensuring unit & delivery capacity isn’t being exceeded
  • Ensure Buying/Logistics team and customer warehouse team are kept updated and recommend solutions where possible.
  • Adding all shipment details in ERP system (SAP), to ensure the DC has full visibility of stock arriving into the warehouse
  • Using customer SAP system, doing regular checks to ensure details are being uploaded correctly by Buying teams & highlighting when potential non-compliance occurs.
  • Working alongside operations to resolve any outstanding queries the customer might have
  • Ensuring daily upload is cleansed and re-formatted for upload into Supply Chain.
  • Working with customers buying team to close old PO data, running a weekly report on un-booked PO’s
  • Participate in AM reviews and team meetingsVisit HQ at least once per month

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