Sales Administrator (Export)

Well respected company based in Falmouth, Cornwall are looking to recruit a Export Customer Service Administrator.

You will be working as part of the sales administration service team to support core processes and priorities including order processing and invoicing, and dealing directly with our customers to handle inbound enquiries.

Key responsibilities:

• Sales entry/order processing
• Export documentation
• Processing of day to day sales office transactions, including order processing, quotations and invoicing.
• Working as part of a team to deliver high quality customer service, including direct customer contact via telephone and e-mail to take orders and resolve enquiries.
• Liaise with internal contacts and group supply factories to ensure timely processing of customer orders and enquiries.
• General administrative support.

An ideal candidate will demonstrate the following:

• Prior experience in admin and customer service preferred.
• Export documentation
• Skilled in use of systems and communication technology,
• Excellent communication skills both verbal and written
• Confident in speaking to customers and suppliers
• Able to meet deadlines and targets
• Organised and keen attention to detail.

* This role is not suitable for candidates with retail only customer service experience