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Specialist sectors: Freight Forwarding / Customs Clearance / Container Transport / Ocean Transport / Final Mile Container Delivery / Ocean Freight

Package: £40,000 - £50,000

Unique opportunity to manage a centralised UK operational department, which includes the ocean customs department, ocean transport department and admin department. The central team offer final mile container delivery services to multiple UK branches for this growing freight forwarding business.

You will be tasked to develop the departments function and increase the scope of work performed (e.g. European road freight, air freight clearance) and that processes are continually evaluated to ensure productivity improvements are realised.

Duties:

  • Oversee customs team to ensure compliance and clearance KPIs are adhered to
  • Maintain knowledge on changes to customs process / requirements and share with wider teams
  • Ensure customs team handle all client queries and projects accurately and efficiently
  • Support transport manager in ensuring compliance and performance KPIs are maintained (improved)
  • Support transport manager on supplier relationships working to improve service levels, delivery profitability
  • Manage and report on transport controlled charge-codes (i.e. delivery, demurrage, storage)
  • Develop team structure and seek / implement operational efficiencies
  • Drive productivity gains and cost to serve reductions
  • Compile and complete PDPs for your direct reports
  • Complete monthly KPIs to track performance
  • Work on other areas which could be centralised to add to company efficiencies / profitability (eg European transport, consol management, invoicing, admin functions)

Required experience:

  • Strong background in forwarding
  • Strong understanding of customs clearance formalities and procedures
  • Experience in final mile container delivery
  • Strong Import Ocean experience, experience of Road and Air beneficial
  • Dedicated to providing a high level of service, with the ability to go above and beyond
  • Self motivated and able to work on own initiative to meet / surpass agreed targets
  • Change culture mentality
  • Team player
  • Excellent commercial acumen
  • Proficient in using Ms Office package
  • Familiar with bespoke IT software packages

Mode 3 Executive Search Ltd is an independent recruitment consultancy providing specialist talent finding services. Principally we operate within Supply Chain & Logistics (SCM), Freight Forwarding, Shipping and the wider Global Transportation markets. We are always keen to connect with talented individuals working in Freight Forwarding, Freight Management, Import Freight, Export Freight, Sea Freight, Air Freight, Road Freight, Project Freight Forwarding, Supply Chain, International Logistics, Shipping, International Removals and International Relocation Management.

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